Complaint #2323 Dafabet Casino

10000 Dafabet withdrawal marked processed on March 7 2025 but not credited to bank account

By pratap07

4 months ago

Hello AskGamblers Team,

I am raising this complaint regarding a long-pending Dafabet withdrawal of ₹10,000 made on 07/03/2025 06:27:52 AM. The withdrawal was marked as "Successful" by Dafabet, but even after several months, the funds were never credited to my bank account.

I contacted Dafabet customer support over 100 times in the past year through live chat and email, but I never received a proper resolution or even a UTR/reference number for tracking. I eventually assumed the amount was lost or denied, and gave up.

However, recently I faced a similar issue with a ₹20,800 withdrawal from Dafabet which was also marked as processed but not credited. This time, I raised a complaint through AskGamblers, and thanks to your platform, the issue was resolved within 2 days and the funds were successfully re-credited to my Dafabet wallet.

Encouraged by that result, I am now requesting your help with this older ₹10,000 case. I still have all the necessary proofs:
- Date of withdrawal: March 7, 2025
- Amount: ₹10,000
- Transaction ID : 423297034
- Status: Successful (but no UTR shared)
- Bank statement showing no credit
- Screenshots and chat history with Dafabet team

I will upload all evidence once the complaint is accepted. Kindly take this up with Dafabet and help me get the rightful resolution like last time.

Thank you once again for your support.

Regards,
pratap07

Disputed Casino Dafabet Casino

Reason Verification issues

Amount ₹10000

Discussion

AskGamblers

• Support Team

3 months ago

Dear @pratap07,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Dafabet Casino team accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.

Thanks for your cooperation.

Dafabet Casino

• Representative

3 months ago

Dear customer,

Please share your bank statement from your registered State Bank of India account ending in 3420, dated from March 7, 2025 until today in PDF format.
Once received, we will immediately check again your inquiry.

Thanks,
Dafabet

AskGamblers

• Support Team

3 months ago

Dear Dafabet Casino,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your statements. Please send required information to support@askgamblers.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Dafabet Casino

• Representative

3 months ago

Dear Valued Customer,

Please be advised that our Customer Support team has reconfirmed that your withdrawal has already been updated multiple times. At this stage, there are no further changes pending on our end.

We kindly ask for your understanding regarding this matter.

Thanks,
Dafabet.

Dafabet Casino Complaint Stats

Resolved 1275 / 1340

Avg. Amount $1,049

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

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Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

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I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

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I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

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I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

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I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 1000

Date & Time of Transaction: 01/06/2026. 01:11:07 PM

Transaction ID - 515214626

Deposit method - SecureUPI

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Date and time - 30/05/2026 02:10:47 PM

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When I raise again, they say they are checking, but already been 8 days since the withdrawal was made.

Please find attached screenshots for their response.

Kindly help me to get my money back.

Thanks

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Username - < sent to the casino >

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UTR id - 856398754763

DOB - < removed >

Please Help Me.

No Response from dafa sports even after continuous mails and chat sessions

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