Can’t seem to collect winnings
I verify my documents so I’m all set for a withdraw before I start playing at any casino. This (usually) expels those pesky delay times while a casino takes their time verifying you are who you say you are. I requested a wire transfer withdrawal for approx $2,200 early November around the 6th, it was approved on the 21st. I check on the status every day with their support staff in live chat, and I keep getting the same scripted responses about unusually high number of withdrawals, and they can’t give exact dates because they don’t have control over 3rd party payment processors, and that rest assured I would get my money soon. The problem is I can’t seem to get them to actually send it to a 3rd party processor and it’s been a month since I requested it. When I asked chat about this they gave me a line about double checking documents and in house procedures (which seem to be completely arbitrary) please AG help
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.