Complaint #3 Caesars Palace Casino USA

They just don't want to payout

By Kevin B.

7 months ago

I won money on their site, and they don't want to pay me.

The cards I used for deposits were all verified when I won. They said a fourth card was used before, which I thought I no longer had, but I found it and sent it in to be verified.

Now my withdrawal is down to 175 dollars.

I dont think it's right that they can take our money without verification, but when we win and still get our cards verified, they still dont want to payout.

Please help me get the money that I won fairly.

I attached the pics for proof of verification

Disputed Casino Caesars Palace Casino USA

Reason Verification issues

Amount $175

Discussion

AskGamblers

• Support Team

7 months ago

Dear Caesars Palace Casino USA,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Caesars Palace Casino USA Complaint Stats

Resolved 0 / 1

Avg. Amount $175

Avg. Complaint Duration 4 days

Avg. Response Time 2 days