Complaint #1 BetOnGame Casino

My deposit 400 INR is missing for days

By gurjot s.

1 year ago

Dear Sir/Madam,

I had a deposit of INR 400 in the BetOnGame casino on 17 May 2025 successfully, but the website has not credited the amount into my BetOnGame account so far.

I chat with agents so many times & but they do not reply to me. So I emailed him and they said again and again the same thing, we will do our best, but in reality they do nothing.. they guys are just good for nothing..they waste my time, just I missed my matches due to this issue ..

I need compensation as well as possible.. I give 1 star to this website. Im never seen such a customer support staff like them.

I attached files of email chat, also payment transaction screenshot

Disputed Casino BetOnGame Casino

Reason Delayed payment

Amount ₹400

Discussion

AskGamblers

• Support Team

6 months ago

Dear all,

Following a LiveChat conversation with the complaint submitter, the AskGamblers Complaint Team is pleased to announce that the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

AskGamblers

• Support Team

1 year ago

Dear BetOnGame Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BetOnGame Casino Complaint Stats

Resolved 1 / 1

Avg. Amount $5

Avg. Complaint Duration 4 days

Avg. Response Time 3 days

COMPLAINT REFERRED BY AGCCS PARTNER Daily-Freespins (249)