Complaint #3 Alphabook Casino

Refusing to withdraw money

By kobylka123

1 year ago

Good morning, I have problem with Alphabook. First withdraw was successful. Right now, there is even no possibility to select method of withdraw. I wrote to them and they've told me that "it will be solved next week", whereas in this week they said "in the next days". I think they blocked my account somehow ( I also can't place a bet - system error "refresh page"

Disputed Casino Alphabook Casino

Reason Declined payment

Amount €600.75

Discussion

AskGamblers

• Support Team

1 year ago

Dear Alphabook Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Alphabook Casino Complaint Stats

Resolved 0 / 1

Avg. Amount $669

Avg. Complaint Duration N/A

Avg. Response Time N/A