Casino Complaints

Holding withdrawals


I made withdrawals 24.10.2026 500€ and 25.10.2026 500€ but they haven't paid them yet.
They said they would pay for them in 3 days.
I have been in contact with customer service many times but they said you need wait and i am so tired to ask moneys everyday.
I have 4500€ on my account. Here last email from allyspin:
Thank you for contacting the AllySpin.com support team.

We’ve checked the status of your older withdrawals, and it appears to be taking a little longer than usual to process.

We want to reassure you that your funds are perfectly safe, and the requests are being handled by our team. We just need a bit more time to finalize everything.

You’ll see the status update in your account as soon as it’s complete. Thank you so much for your patience and understanding!

If you have additional questions, please feel free to contact us via email [email protected] or via Live Chat.
Disputed Casino Allyspin Casino
Amount €500

Discussion

58 hours left for Allyspin Casino to respond.
User name

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

User name

Dear Allyspin Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-2
I cancelled the first €500 withdrawal that I made on October 24, 2026, but the other €500 withdrawal from October 25, 2026 is still missing.
User name

Dear @Huuto85,

Kindly note that, since you used the international domain of our website to submit your complaint, you are expected to use English only in your further complaint-related communication.

Thank you in advance for your cooperation.

Allyspin Casino Complaint Stats

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