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NikkiBET Casino - Account lockout, investigation pending for weeks

UNRESOLVED
kapavitas United States
Posted on December 18, 2017.

Hello! I opened the account in Nikkibet, replenished it through Neteller. Got a bonus, made a few bets. It was November 26th. The next day I was unable to log into my account, it was blocked.
I turned to tech support with a question. They replied that this is a regular check of the account. But it has been going on for almost three weeks! For all questions, when my account is unlocked, they have one answer:

Hi kapavitas,
We are sorry for the delay but we are waiting for an update from the related department.As soon as we have an update we will let you know.

They did not require me to have any documents for verification, but on the 19th day my account was blocked. Please help me to unlock my account.

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