Withdrawal requestIs pending since February 12th

I am applying for a withdrawal, I am applying for a withdrawal at Litecoin, but the virtual currency withdrawal is still pending after 24 hours even though it is showing instant.

I would like to withdraw the money as soon as possible. Amount 6461 yen.

Let me explain why I have decided to submit a complaint.

1. immediately after I deposited my money, for reasons unknown, I could not play the slots even though I still had some money left.

I contacted support and they tried several times to fix the problem, but they could not. 2.

2. the first deposit bonus and 50 free spins were also time-limited and I thought they were meaningless, so if they can't be improved, they should refund my money.

I contacted support, but right after this contact, support stopped replying to me.

3. I made my first deposit on Feb. 7, and could not play due to a glitch. After contacting support with no reply, I logged in on Feb. 13 and found that I could play, although the first deposit bonus and free spins were also gone. I played a little and decided to withdraw my money due to poor support.

I took a screenshot of my deposit history and replied to the email.

I have not received any reply from support, and I think that I will not be able to withdraw my money forever if this continues,

Thank you very much for your time.

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