Complaint #50 4raBet Casino

Withdrawal pending for 45 days despite being marked paid out

By Arjun08

1 month ago

Dear AskGamblers Support,

I am writing to file a complaint regarding my withdrawal issue with the casino.

My withdrawal was marked as “Paid Out” on 19/03/2026, but the funds have still not been credited to my bank account even after 45 days.

On the same day, I contacted the casino’s support team and submitted all the required documents, including my bank statement, to prove that the payment has not been received.

Since then, every time I follow up, I receive the same repeated response stating that:

*My case has been submitted to the finance department

*The payment provider is reviewing the transaction

*They are waiting for confirmation

However, no actual resolution, proof of transfer, transaction reference, or definite timeline has been provided.

It has now been 45 days, which is an unreasonable delay for a withdrawal that was already marked as completed.

I kindly request AskGamblers to investigate this matter and help obtain:

1. Clear proof of the transaction from the casino/payment provider

2. A specific timeline for resolution

3. Immediate release of my pending withdrawal if the transaction has not actually been processed

I have been patient and cooperative throughout this process, but the repeated generic replies without progress are unacceptable.

Thank you for your assistance.

Sincerely,

Withdrawal date: 19/03/2026

Disputed Casino 4raBet Casino

Reason Delayed payment

Amount ₹37226

Discussion

30 hours left for 4raBet Casino to respond.

Arjun08

2 days ago

Subject

Request for Additional Proof of Payment – UTR 644471731045

Dear 4rabet Support Team,

I am writing regarding my disputed withdrawal transaction for which you provided UTR number 644471731045.

Today, I personally visited my Kotak Mahindra Bank branch and requested verification of this UTR number.

The bank staff informed me that they could not find any transaction credited to my account corresponding to the UTR provided by 4rabet.

Since the bank has confirmed that no such transaction is visible in my account, I kindly request that you provide additional proof that the payment was successfully processed.

Please provide:

The originating bank name.
The exact transaction amount.
The transaction date and time.
The payment provider's confirmation report.
A transaction trace report showing that the funds were successfully delivered to my bank account.

As of now, the funds have not been received in my account, and the UTR provided by 4rabet could not be verified by my bank.

I request your urgent assistance in resolving this matter and providing the above information as soon as possible.

Thank you for your cooperation.

Regards,

Arjun Gawas

AskGamblers

• Support Team

2 days ago

Dear @Arjun08,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

4raBet Casino

• Representative

3 days ago

Hello Arjun,
Thank you for your message. We have checked your case and can confirm that withdrawal 3xigFMMhzVZUUYCYrDAPTYbv6hMxxu93 was successfully processed under UTR 644471731045. If the funds have not been credited, please contact your bank and provide the UTR so they can trace the transaction. If your bank is unable to locate the payment, kindly provide a bank statement up to the current date with an official bank stamp, along with an official response from your bank regarding this transaction in PDF format. These documents are required for further investigation. Please send them to our support team via Telegram @help4rabet_support_bot or email [email protected].

AskGamblers

• Support Team

6 days ago

Dear 4raBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

4raBet Casino Complaint Stats

Resolved 26 / 26

Avg. Amount $290

Avg. Complaint Duration 20 days

Avg. Response Time 2 days

4raBet Casino Complaints

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Withdrawal marked successful but funds not received

Dear AskGamblers Team,

I would like to file a complaint against 4raBet regarding a withdrawal issue.

My withdrawal request was marked as "Successful" by 4ra Bet; however, the funds have not been credited to my bank account. Despite waiting for the stated processing period and checking with my bank, I have not received the money.

Account Details:

Casino/Bookmaker: 4raBet

Username: <removed>

Withdrawal Amount: ₹28500

Withdrawal Date: 12/06/2026

Withdrawal/Transaction ID: Iu7B0vrVsN8dsPvGmdKKDx7yPDtf6mlh

I have already contacted 4raBet support, but the issue remains unresolved. The operator claims the withdrawal was successful, yet I have not received the funds in my bank account.

I kindly request that AskGamblers investigate this matter and assist me in obtaining:

The UTR/Bank Reference Number for the transaction.

Proof of payment from the operator.

A resolution ensuring that the withdrawn amount is credited to my bank account or returned to my gaming account.

Thank you for your assistance. I look forward to your support in resolving this issue.

Sincerely,

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My User ID In Casino < sewnt to the casino >

I would like to lodge a complaint against 4RABET regarding the unreasonable delay in processing my withdrawal request of INR 20,000, which was initiated on 07-06-2026.

Despite submitting all the documents requested by their support team, I have been receiving the same generic response for the past 10 days without any resolution or clear explanation. The withdrawal remains pending, and the support team has failed to provide a satisfactory update on the status of my funds.

I request your intervention in this matter and ask that 4RABET be directed to process my withdrawal immediately or provide a valid reason for the delay.

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I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.

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It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.

I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.

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I would like to request you that please give me my deposit amount

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I have uploaded all the screenshot of payment and proofs

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