Casino Complaints

My withdraw Status Paid Out But Money Not received Bank Account


Dear AskGamblers Team,


I am filing a fresh and urgent complaint against 4rabet Casino regarding a high-value withdrawal of ₹34,700 that is completely missing from my bank account, despite being marked as completed by the casino.

On 11 July 2026, I requested a withdrawal, and the casino updated the status to "Paid out" in my account history. However, it has been more than 6 days , and absolutely no funds have been credited to my bank account.

Here are the exact transaction details from my casino panel:

Withdrawal Amount: ₹34,700 INR

Date/Time of Transaction: 11.07.2026 11:18:49

Transaction Token: sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB

UUID:- ee9741­0a-­269­f-4­fd7­-a0­b6-­6e1­e45­0a20ac

Current Status: Paid out

The casino has only provided an internal system "Token," which holds no value for a banking institution. My bank strictly requires a valid 12-digit Bank UTR (Unique Transaction Reference) number or RRN to trace any inward remittance. Without this, the bank cannot locate the money.

I request the AskGamblers team to intervene and ask 4rabet Casino to either provide the official bank UTR number as proof of a successful transfer or return the ₹34,700 back to my gaming balance immediately.


Thank you,

< personal information removed >

Please check my attached Bank statement; please check askgambler team

Bank statement Password:- < passwird removed >

Disputed Casino 4raBet Casino
Amount ₹34700

Discussion

93 hours left for 4raBet Casino to respond.
User name loyalty-level-1
Dear AskGamblers Team & 4raBet Support,
My issue is not resolved.
​My bank has already confirmed that no funds were received.

​Please refund ₹34,700 back to my casino gaming balance immediately.
User name

Dear all,

This complaint has been reopened as per 4raBet Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.

User name

Unfortunately, both sides involved in this dispute did not manage to reach a satisfactory resolution. We recommend to player to forward this issue in front of the relevant regulatory body directly. AskGamblers Complaint Team will comply with the regulator's final decision. Until then this complaint is closed and considered as Unresolved.

User name loyalty-level-1
Dear AskGamblers Team,
​4raBet Casino is committing fraud and intentionally withholding my money. I have submitted all valid bank statements showing zero credit, but they are still not giving my withdrawal of ₹34,700.
​I request the AskGamblers team to kindly resolve this issue or issue a complete refund immediately.

4raBet Casino Complaint Stats

Resolved 52 / 56
Avg. Amount $201
Avg. Complaint Duration 21 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 25 out of 25 complaints in this category have been resolved.
This operator's average complaint duration is 21 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Deposits still processing

Dear AskGamblers Complaints Team,


I am submitting this formal complaint regarding two successful UPI payments made for deposits to my 4Rabet account through the website mentioned above. Both amounts were debited successfully from my bank account, but they have not been credited to my 4Rabet wallet.


Transaction 1:


Amount: ₹3,000

Date: 4 October 2026, 01:36 AM

PhonePe Transaction ID: T2610040136044258387503

UTR: 991220702547

Payee shown: Rahul Dangi


Transaction 2:


Amount: ₹999.90

Date: 16 October 2026, 08:51 PM

PhonePe Transaction ID: T2610162051254004844008

UTR: 676378066882

Payee shown: malik gen store


Total pending amount: ₹3,999.90


The first payment has remained unresolved for approximately 20 days, and the second payment has also not been credited despite the successful transaction confirmation.


I have contacted 4Rabet customer support multiple times. Unfortunately, I keep receiving the same response that the issue is being investigated, without any concrete resolution or clear timeline.


I request AskGamblers to review my complaint and assist in escalating this matter to the relevant operator, if eligible. I ask that both transactions be investigated using their respective UTRs and that the operator provide written confirmation of the funds' status.


I request that the pending amounts be credited to my wallet or refunded appropriately if the deposits cannot be completed.


I am attaching both payment screenshots as evidence and can provide previous support conversations if required.


Thank you for your assistance.


4Rabet Username and email < removed and sent to the casino >

Status solved Resolved
₹3,999
4Rabet 100000 INR Withdrawal Not Received for Over 90 Days
I am submitting a complaint against 4Rabet regarding a 100000 INR withdrawal that has remained unresolved for more than 90 days.
I am a long-term 4Rabet customer and a VIP 7 member.
My 100000 INR withdrawal has never been credited to my bank account.
Withdrawal details:
Amount: 100000 INR
Withdrawal Token: jAH93I6YQL6Ztj8iZVfTZfB7dd8xos2F
4Rabet Support Ticket: SUP-1637463
Status shown by 4Rabet: Paid Out / Processed / Approved
The withdrawal has been showing as Paid Out or Processed, but the money has not reached my bank account and has not been returned to my 4Rabet gaming balance.
I have contacted 4Rabet support repeatedly for more than 90 days. I have also contacted my account manager. They continue to tell me that the withdrawal is under investigation, being processed, or being handled by the finance or payment provider team.
Even yesterday and today, I contacted 4Rabet support and received the same type of response that the withdrawal is still being processed or investigated.
I have already provided my bank statement showing that this 100000 INR withdrawal was not received. 4Rabet has confirmed that they received my bank proof.
Despite this long delay, 4Rabet has not provided me with a UTR, RRN, valid transaction reference, payment provider details, exact payment date and time, or verifiable proof that the money was successfully transferred to my bank.
I am no longer asking for another generic investigation update.
I respectfully request AskGamblers to assist me in obtaining a concrete resolution from 4Rabet.
If the 100000 INR was successfully transferred to my bank, I request 4Rabet to provide verifiable transaction proof, including the UTR or RRN, payment provider details, transaction date and time, and destination details.
If the payment was not successfully completed, I request that the full 100000 INR be returned to my 4Rabet gaming balance.
I am attaching my withdrawal screenshot, recent and previous 4Rabet chat screenshots, bank statements, and relevant support ticket or email correspondence as evidence.
Thank you for reviewing my complaint and assisting me in obtaining a concrete resolution.
Chart Pointer
78h left
₹100,000