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My withdraw Status Paid Out But Money Not received Bank Account


3 weeks ago

Dear AskGamblers Team,


I am filing a fresh and urgent complaint against 4rabet Casino regarding a high-value withdrawal of ₹34,700 that is completely missing from my bank account, despite being marked as completed by the casino.

On 11 July 2026, I requested a withdrawal, and the casino updated the status to "Paid out" in my account history. However, it has been more than 6 days , and absolutely no funds have been credited to my bank account.

Here are the exact transaction details from my casino panel:

Withdrawal Amount: ₹34,700 INR

Date/Time of Transaction: 11.07.2026 11:18:49

Transaction Token: sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB

UUID:- ee9741­0a-­269­f-4­fd7­-a0­b6-­6e1­e45­0a20ac

Current Status: Paid out

The casino has only provided an internal system "Token," which holds no value for a banking institution. My bank strictly requires a valid 12-digit Bank UTR (Unique Transaction Reference) number or RRN to trace any inward remittance. Without this, the bank cannot locate the money.

I request the AskGamblers team to intervene and ask 4rabet Casino to either provide the official bank UTR number as proof of a successful transfer or return the ₹34,700 back to my gaming balance immediately.


Thank you,

< personal information removed >

Please check my attached Bank statement; please check askgambler team

Bank statement Password:- < passwird removed >

Disputed Casino 4raBet Casino
Amount ₹34700

Discussion

1 hours left for 4raBet Casino to respond.
User name loyalty-level-1
Dear 4rabet Support & AskGamblers Team,
​I completely REJECT this response. 4rabet has posted the EXACT same automated, copy-paste template for the 6th time in a row on this complaint thread without providing any real update!
​Please look at the timeline:
​Withdrawal Request Date: July 11, 2026
​Today's Date: August 7, 2026
​Time Elapsed: 27 DAYS (Nearly 1 Full Month!)
​Amount: ₹34,700 INR
​Ticket ID: SUP-1629106 (Withdraw Token: sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB)
​My official stamped bank statement has already been submitted, which 100% proves that NOT A SINGLE PENNY has reached my account.
​No payment gateway or finance team in the world takes 27 days to trace one single local bank transfer. It is completely clear that the transfer has failed or is stuck permanently.
​MY DIRECT DEMAND TO 4RABET:
Stop repeating the same scripted message that your Finance Team is "investigating." Nearly a month is more than enough time.
​If your payment provider cannot locate the money, CANCEL THIS WITHDRAWAL AND CREDIT MY ₹34,700 BACK TO MY CASINO ACCOUNT BALANCE IMMEDIATELY!
​AskGamblers team, please note that the casino is simply delaying this case using repeated generic replies. I request you to intervene and force them to issue a manual refund to my casino balance.
User name
Dear Indal Kumar S,

We have reviewed your withdrawal request SUP-1629106 with token sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB and confirm that it has been successfully processed from our side.

The bank statement you provided has already been forwarded to our Finance Team for further checking. They are currently reviewing the case and coordinating with the relevant banking channels to clarify why the funds have not yet appeared in your bank account.

Your case remains under active review, and we will inform you as soon as we receive an official update regarding this transaction.
User name loyalty-level-1
Dear 4rabet Casino,
STOP REPEATING THE EXACT SAME TEXT! 23 DAYS ELAPSED (Ticket SUP-1629106)
​Is this a joke to you? You are literally copying and pasting the EXACT SAME response for the 5th time in a row!
​Do you even read what the player is writing?
​Let me remind you: It has been MORE THAN 3 WEEKS (Since July 11, 2026).
​You claim it is "successfully completed", but my official bank statement clearly proves ZERO ₹34,700 CREDIT.
​Your "Finance Team" has been doing the exact same "review" for 23 days for a single local transfer! How many more weeks do you need to trace one payment?
​I DO NOT ACCEPT THIS COPY-PASTE RESPONSE AGAIN.
​If your banking channels cannot find where my money went after 23 days, CANCEL THIS WITHDRAWAL AND RETURN MY ₹34,700 BACK TO MY CASINO BALANCE IMMEDIATELY!
​Stop sending automated templates and give me my refund NOW!
User name
Dear Indal Kumar S,

We have checked your withdrawal request SUP-1629106 with token sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB.

We can confirm that the withdrawal was successfully completed from our side.

We have also received the bank statement you submitted and passed it to our Finance Team for further review. At the moment, they are investigating the reason why the funds have not yet been reflected in your bank account and are working with the relevant banking channels to obtain an official update.

Your case remains open and is being actively monitored. As soon as we receive any new information regarding the transaction, we will notify you without delay.

4raBet Casino Complaint Stats

Resolved 34 / 34
Avg. Amount $249
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

4raBet Casino Complaints

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Withdrawal amount not received

Hello AskGamblers Team,


I am writing to log a formal complaint against 4raBet Casino regarding a total winnings balance of ₹4,50,000 INR that the platform is currently stalling and refusing to process for withdrawal.


My User ID on the platform is: 11035a38-0fb3-437a-9a5c-7917694a7447

My registered email id - <email address removed>

My registered phone number is <removed>


Background & Timeline:

Last week, I had a major winning streak on the platform which brought my total balance to ₹4,50,000 INR. Following this win, I attempted to withdraw my funds in smaller, standard installments of ₹30,000 INR and ₹40,000 INR to comply with normal transaction processing limits.


The Issue:

Every single withdrawal request I place immediately goes into a "Created" status. However, none of these requests advance to the "Processing" stage. They remain completely stuck in the "Created" phase indefinitely, well past the standard 48-hour window. New withdrawal attempts face the exact same technical halt.


Support Response:

I have contacted the platform's live chat support multiple times to resolve this issue. The support agents refuse to provide any transaction timelines, explanations, or updates. They only repeat generic, scripted responses stating that they are "working on it" without offering any actual progress or resolution.


My account is in good standing, and I am fully prepared to complete any additional KYC or verification checks if required by the security team. Stalling verified player payouts without cause or communication is a clear breach of fair gaming terms.


I request 4raBet Casino to review my account status, move my withdrawal requests into the processing phase, and release my hard-earned winnings. I am attaching screenshots of my stuck withdrawal logs and active balance for reference.


Thank you for your assistance in mediating this dispute.

Status rejected Rejected
₹450,000