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My withdraw Status Paid Out But Money Not received Bank Account


4 days ago

Dear AskGamblers Team,


I am filing a fresh and urgent complaint against 4rabet Casino regarding a high-value withdrawal of ₹34,700 that is completely missing from my bank account, despite being marked as completed by the casino.

On 11 July 2026, I requested a withdrawal, and the casino updated the status to "Paid out" in my account history. However, it has been more than 6 days , and absolutely no funds have been credited to my bank account.

Here are the exact transaction details from my casino panel:

Withdrawal Amount: ₹34,700 INR

Date/Time of Transaction: 11.07.2026 11:18:49

Transaction Token: sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB

UUID:- ee9741­0a-­269­f-4­fd7­-a0­b6-­6e1­e45­0a20ac

Current Status: Paid out

The casino has only provided an internal system "Token," which holds no value for a banking institution. My bank strictly requires a valid 12-digit Bank UTR (Unique Transaction Reference) number or RRN to trace any inward remittance. Without this, the bank cannot locate the money.

I request the AskGamblers team to intervene and ask 4rabet Casino to either provide the official bank UTR number as proof of a successful transfer or return the ₹34,700 back to my gaming balance immediately.


Thank you,

< personal information removed >

Please check my attached Bank statement; please check askgambler team

Bank statement Password:- < passwird removed >

Disputed Casino 4raBet Casino
Amount ₹34700

Discussion

72 hours left for 4raBet Casino to respond.
User name loyalty-level-1
Dear AskGamblers Team and 4rabet Support,
​Thank you for updating me with Ticket ID SUP-1629106.
​I would like to highlight a major contradiction in the casino's statement:
​In my casino transaction history, the withdrawal of ₹34,700 (Token: sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB) is explicitly marked as "Paid out".

​However, in your latest response, you state that the transaction is still under review with the payment provider.
​Marking a withdrawal as "Paid out" when the funds have not actually been processed or received by the player is misleading. If the funds are still with the payment provider, the status should not be "Paid out".

​Since my bank strictly requires a valid 12-digit Bank UTR number (and not an internal token) to trace inward funds, please ask your payment provider to either:

​Provide the official Bank UTR / RRN number if the funds were indeed dispatched.
​Or, if the transfer failed during review, cancel the withdrawal and credit the ₹34,700 back to my casino balance immediately.
User name
Dear Indal Kumar S, thank you for your patience. We understand your concern regarding the delayed withdrawal. Your request SUP-1629106 with withdrawal token sUYtoy­BKg­5qN­RI2­Mut­fkM­Lqw­rR2­4dskB has already been forwarded to the payment system for review. We are closely monitoring your case and will provide you with an update as soon as we receive new information from the payment provider. We appreciate your patience and understanding. If you need any further assistance, please contact our support via Telegram @help4­rab­et_­sup­por­t_bot or email [email protected].

4raBet Casino Complaint Stats

Resolved 32 / 32
Avg. Amount $263
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Withdrawal amount not received

Hello AskGamblers Team,


I am writing to log a formal complaint against 4raBet Casino regarding a total winnings balance of ₹4,50,000 INR that the platform is currently stalling and refusing to process for withdrawal.


My User ID on the platform is: 11035a38-0fb3-437a-9a5c-7917694a7447

My registered email id - <email address removed>

My registered phone number is <removed>


Background & Timeline:

Last week, I had a major winning streak on the platform which brought my total balance to ₹4,50,000 INR. Following this win, I attempted to withdraw my funds in smaller, standard installments of ₹30,000 INR and ₹40,000 INR to comply with normal transaction processing limits.


The Issue:

Every single withdrawal request I place immediately goes into a "Created" status. However, none of these requests advance to the "Processing" stage. They remain completely stuck in the "Created" phase indefinitely, well past the standard 48-hour window. New withdrawal attempts face the exact same technical halt.


Support Response:

I have contacted the platform's live chat support multiple times to resolve this issue. The support agents refuse to provide any transaction timelines, explanations, or updates. They only repeat generic, scripted responses stating that they are "working on it" without offering any actual progress or resolution.


My account is in good standing, and I am fully prepared to complete any additional KYC or verification checks if required by the security team. Stalling verified player payouts without cause or communication is a clear breach of fair gaming terms.


I request 4raBet Casino to review my account status, move my withdrawal requests into the processing phase, and release my hard-earned winnings. I am attaching screenshots of my stuck withdrawal logs and active balance for reference.


Thank you for your assistance in mediating this dispute.

Chart Pointer
94h left
₹450,000
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved