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Deposit of 1000 INR Not Credited in 4rabet Account Still Pending After 48 Hours


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By Alpu
11 months ago

Hello AskGamblers Team,

I would like to file a complaint against 4rabet Casino regarding a deposit issue.

I made a deposit of ₹1000 on 21st October 2025, but even after more than 48 hours, the amount has not been credited to my 4rabet gaming account.

I contacted the 4rabet customer support several times, but they keep giving me the same scripted response —

“Please wait, the payment provider has not yet confirmed your transaction. Once it’s accepted, it will be credited.”

It’s been two days already, and there has been no progress or confirmation from their side.

Date of Deposit: 21 October 2025

Amount: ₹1000

Payment Method: UPI

Support ticket: SUP- 836186 391124894541

Disputed Casino 4raBet Casino
Amount ₹1000

Discussion

User name

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name loyalty-level-2
Hello AskGamblers Team,

I would like to confirm that my issue with the 4rabet deposit has been resolved and everything is now fine.I really appreciate the help and cooperation from the AskGamblers team throughout the process.

Thank you to both AskGamblers and the 4rabet support team for helping me resolve this matter.
User name

Dear @Alpu,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if your original issue has been resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

If you experience a new issue that is not part of this complaint, we kindly ask you to submit a new complaint.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name loyalty-level-2
Dear askgamblers and 4rabet

4rabet chat support has confirmed that Canada scored 108 runs, as shown in the attached screenshot.
My bet was Over 76.5, so it should clearly be a winning bet, not a loss.
Please review and ask 4rabet to correct the result.-

Plz look below conversation with chat support

4raBet Casino Complaint Stats

Resolved 47 / 49
Avg. Amount $204
Avg. Complaint Duration 19 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 23 out of 23 complaints in this category have been resolved.
This operator's average complaint duration is 19 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Complaint Against 4RABET Casino 5000 Rs Deposit Not Credited

Casino: 4RABET

Requested Deposit Amount: ₹5,000 INR

Amount Actually Paid: ₹4,999.64 INR

Deposit Date: 13 September 2026

Deposit Time: 10:35 PM

Payment Method: UPI via Paytm

UPI ID: eeeeeessdd@naviaxis

UPI Reference Number: 314637752487


Complaint Details

I am submitting this complaint regarding a ₹5,000 deposit that I attempted to make to my 4RABET casino account on 13 September 2026 at approximately 10:35 PM.

I initiated a ₹5,000 deposit through 4RABET. During the payment process, the payment provider showed the amount payable as ₹4,999.64 instead of ₹5,000. I followed the payment instructions provided by the payment provider and successfully paid the displayed amount of ₹4,999.64 through UPI using Paytm.

The payment was successfully completed, and the amount of ₹4,999.64 was debited from my bank account.

The payment was made to the following details displayed by the payment provider:

UPI ID: eeeeeessdd@naviaxis

UPI Reference Number: 314637752487

Transaction date: 13 September 2026

Transaction time: 10:35 PM

Amount paid: ₹4,999.64

However, despite the successful payment, the ₹5,000 deposit has not been credited to my 4RABET casino wallet.

Today is 21 September 2026, so more than a week has passed since the payment was successfully completed.

I have contacted 4RABET support multiple times regarding this issue, but the deposit has still not been credited to my account.

Evidence Available

I am attaching the following documents as proof:

Screenshot of the successful UPI/Paytm payment.

Bank statement showing the debit of ₹4,999.64.

Payment transaction details showing UPI Reference Number 314637752487.

Resolution Requested

I kindly request AskGamblers to assist me in resolving this matter with 4RABET.

I initiated a ₹5,000 deposit, and the payment provider instructed me to pay ₹4,999.64, which I successfully paid. The payment was completed and the money was debited from my bank account, but the corresponding deposit has not been credited to my 4RABET wallet.

I therefore request that 4RABET investigate this transaction with its payment provider and credit the ₹5,000 deposit to my casino wallet.

If the deposit cannot be credited for any reason, I request that the ₹4,999.64 actually paid by me be refunded to the original payment source.

I have provided the UPI Reference Number 314637752487 and can provide any additional information required to verify the transaction.

I would appreciate AskGamblers' assistance in getting this matter investigated and resolved.


Thank you.

Status solved Resolved
4rabet Denied 1000 INR Spin Marathon Real Cash Prize Despite Mission Completion

I am a regular player on 4rabet (UUID: 6fa82c35-f456-4888-8baf-3b3e2e1d6953).

I participated in the weekly "Spin Marathon" mission, which requires completing 2000 spins within a week to receive a 1000 INR Real Cash Prize. I successfully completed all 2000 spins playing "777 Gems" and "Casino Strike" slots. My in-app mission progress bar clearly showed "2000/2000 Spins Completed." However, after the mission week ended and reset, the 1000 INR cash prize was not credited to my main balance.

Initially, the support team acknowledged in the chat that my mission was successfully completed with 2000 spins and stated that a detailed investigation was underway. However, they later abruptly changed their statement via email, claiming that the reward was deactivated because I did not meet a "₹40,000 wagering requirement."

This is a completely false and fabricated excuse to deny my payout.

The Spin Marathon is strictly a spin-count promotion, not a wagering bonus. In fact, I have successfully completed this exact same mission and received the 1000 INR real cash prize on 27th August and 10th September without any wagering conditions. I have the historical screenshots proving that I received these exact rewards previously without any such hidden terms. 4rabet is acting in bad faith and changing the promotional rules retroactively after the player has fulfilled the criteria.

I request AskGamblers to intervene, review my gameplay history logs for the 2000 completed spins, and instruct 4rabet to credit my rightful 1000 INR cash prize immediately.

Status solved Resolved
₹1,000
Rs 3000 UPI deposit not credited since 2 September
Hello AskGamblers Team,

I am filing a complaint against 4rabet regarding a ₹3,000 deposit that has not been credited to my 4rabet account.

I made the payment on 2 September 2026 at 07:46 PM through UPI. The payment was successfully completed, and my payment receipt clearly shows:

Amount: ₹3,000
Date: 2 September 2026
Time: 07:46 PM
UPI Ref No. / UTR: 313792527899
Payment Status: Paid Successfully

However, despite the successful payment, the ₹3,000 deposit has still not been credited to my 4rabet account.
I contacted 4rabet Support regarding this issue and provided the required payment proof and UTR. Initially, I was asked to wait for the investigation, and I was told that the issue could take up to 10 business days.

I waited for the requested period, but the deposit was still not credited.

After that, instead of resolving the issue, 4rabet informed me that my case had been urgently escalated. They provided the following escalation reference:
Escalation ID: ES-45987312

They then told me that the urgent escalation would take another 3–5 business days to review and resolve.

I have already waited a considerable amount of time for a ₹3,000 deposit that was successfully paid. I have also provided the UPI transaction proof and UTR, but the issue remains unresolved.

What I am requesting from 4rabet

Please properly trace the ₹3,000 transaction using UTR 313792527899.
If 4rabet/payment provider has received the funds, please credit ₹3,000 to my 4rabet account immediately.
If the funds were not received, please provide a clear explanation and arrange a refund to the original payment source.

I am attaching the payment screenshot showing that the ₹3,000 payment was successfully completed on 2 September 2026, along with screenshots of my communication with 4rabet regarding the investigation and urgent escalation.
I request AskGamblers to assist me in obtaining a proper resolution from 4rabet.

Thank you
Status rejected Rejected
₹30,000
Two deposits have still not been credited to my gaming balance

Dear 4rabet Support Team,


I am writing to formally lodge a complaint regarding two separate deposits that were successfully debited from my bank account via PhonePe but have still not been credited to my 4rabet gaming balance.


Furthermore, I have tried contacting your support team multiple times on Telegram, but I am repeatedly given the exact same automated, generic responses with no actual resolution to my problem. Because your chat support has failed to assist me, I am escalating this via here.Please find the complete verification details for both successful transactions below:


Transaction 1:

  • Date & Time: 05 Sept 2026, 01:36 AM
  • Amount: ₹9,999.36
  • INRPayment Mode: UPI (PhonePe / Jio Payments Bank)
  • Receiver UPI ID: XXXXXX6308@pthdfc
  • PhonePe Transaction ID: T2609050136191493701719UTR / Reference Number: 628379507174
  • Status: Successful / Debited


Transaction 2:

  • Date & Time: 06 Sept 2026, 03:55 AM
  • Amount: ₹4,999.29
  • INRPayment Mode: UPI (PhonePe / Jio Payments Bank)
  • Receiver UPI ID: XXXXXX3796@ptyes
  • PhonePe Transaction ID: T2609060355420328121514UTR / Reference Number: 015621537653
  • Status: Successful / Debited


I have attached the original screenshot receipts for both transactions as absolute proof of payment. Since the funds have left my bank account and the UTR numbers confirm successful transfers to your payment gateways, please stop sending automated replies.


Manually verify these UTR numbers with your finance team and credit the total amount to my account balance immediately.


I expect a human response and a swift resolution to this matter.

Status solved Resolved