Complaint #56 4raBet Casino

Delayed withdrawal and no UTR provided

By SuryakantShukla

3 weeks ago

I am reporting a severe delay in my withdrawal from 4rabet. My transaction (ID: AYkR7qBl0dOrEleDJl6XADQQQckCPp3h) has been pending since April 24, 2026.
Despite multiple follow-ups via Ticket SUP-1389942, I am receiving only scripted responses. On May 11, their agent Raj Kumar promised a resolution within 24 hours, but the deadline has passed with no funds in my bank account.
The casino claimed on Trustpilot that the transaction is "Paid out," but they are refusing to provide a valid RRN (Retrieval Reference Number) or UTR so that I can track the funds with my bank. This lack of transparency and constant delay is unacceptable. I have already contacted the Curacao Gaming Commission and now I request AskGamblers to intervene to help me recover my legitimate winnings.

Disputed Casino 4raBet Casino

Reason Delayed payment

Amount ₹16287

Discussion

SuryakantShukla

14 hours ago

The casino representative's response is yet another stalling tactic. They claim the transaction is 'under investigation' but have failed to provide a single shred of evidence, such as a new transaction ID or a valid UTR, despite the previous one being confirmed as fake by my bank (Union Bank of India). I have already provided the official denial letter from my bank which clearly proves their previous claim was false. The casino is simply delaying the process to avoid fulfilling their obligation. I request the AskGamblers team to note that no new evidence has been provided, and this is merely a continuation of their delaying strategy.

4raBet Casino

• Representative

15 hours ago

Dear Suryakant,

We have reviewed the current status of your withdrawal associated with token AYkR7qBl0dOrEleDJl6XADQQQckCPp3h.

At this time, the case remains under active investigation and has not yet been finalized. The transaction is still being processed through the relevant financial channels, and additional checks are being carried out by the payment provider to determine the current status of the transfer.

Please be assured that your request has not been closed or forgotten. Our team continues to monitor the case and follows up with the responsible parties whenever necessary. We are currently awaiting further information required to complete the review.

We understand that waiting can be frustrating and appreciate your patience while the verification process is ongoing. As soon as new information becomes available, we will provide you with an update.

AskGamblers

• Support Team

4 days ago

Dear 4raBet Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

SuryakantShukla

1 week ago

URGENT REMINDER TO MODERATOR & 4RABET MANAGEMENT

As today is Friday and another business week is coming to a close, I want to bring to the immediate attention of the AskGamblers Moderator that 4raBet Casino has still NOT provided any concrete timeframe, nor have they processed my legitimate funds of ₹16,287.

Key Facts for the Moderator's Immediate Action Today:

My withdrawal has been deliberately withheld for 35 days now (since April 24, 2026).

I have already submitted the official bank denial letter proving that the UTR provided by 4raBet is completely fake and non-existent in the banking system.

Instead of addressing the fake UTR or providing an official PDF success receipt, 4raBet simply copy-pasted a scripted response to maliciously reset the 96-hour timer.

Furthermore, 4raBet's support has been caught attempting to systematically remove independent mediators from email threads to conduct shady, unmonitored communications, which I have already reported to the Gentoo Media Legal Team.

This is a clear case of operator non-compliance and stalling. I request the AskGamblers Moderator to NOT wait for the 96-hour timer to expire. Kindly issue a final 24-hour ultimatum to 4raBet to either process a Manual Refund or mark this case as 'Unresolved' immediately so other players can see their true colors.

Suryakant Shukla

4raBet Casino Complaint Stats

Resolved 23 / 23

Avg. Amount $327

Avg. Complaint Duration 21 days

Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino

I would like to request you that please give me my deposit amount

Hello

My transaction amount 1700

4rabet uuid 4b500e36-0f7a-466c-b0bf-c2859593731e

Utr no 207630543542

Date and time 3june 2026 11:27pm

Hello sir with respect I would like to request you that please give me my deposit amount this is not the first time you are doing this for me this is very big amount so please don't fraud with me please provide me my deposit

I have uploaded all the screenshot of payment and proofs

Once they fraud my 1000 rupees and now they are frauding my 1700

When i completed the payment then I didn't received the option to submit the payment confirmation there was error showing when I came back to submit the utr

81h left

₹1,700

Withdrawal not received since 1 week

I placed a withdrawal request on May 29 for Rs. 1240. It has been marked as paid out, but I haven't received the funds in my account. It's been more than a week.

Token number - eh6PCXkWkbMpAuVq2N5uLVagYZv0lxlX

SUP-1510816

I have shared my bank statement with you multiple times. Please credit my money to me.

You guys used to cheat in deposits, but you started cheating in withdrawals too.

55h left

₹1,240

Issue with deposit

I had a very disappointing experience with 4rabet regarding my deposit issue. My payment was successfully debited from my bank account through the QR code provided by their platform, but even after 3 days the amount is still not credited to my wallet.

I provided all proofs including bank statement, transaction details, and UTR number, yet support keeps giving repeated delays and generic responses instead of a proper resolution. Their payment provider is also unresponsive.

As a customer, it is frustrating to wait this long for funds that were successfully transferred. I request 4rabet to resolve deposit issues faster and take proper responsibility for their payment system instead of making customers suffer for days.

80h left

₹999

Withdrawal pending for 45 days despite being marked paid out

Dear AskGamblers Support,

I am writing to file a complaint regarding my withdrawal issue with the casino.

My withdrawal was marked as “Paid Out” on 19/03/2026, but the funds have still not been credited to my bank account even after 45 days.

On the same day, I contacted the casino’s support team and submitted all the required documents, including my bank statement, to prove that the payment has not been received.

Since then, every time I follow up, I receive the same repeated response stating that:

*My case has been submitted to the finance department

*The payment provider is reviewing the transaction

*They are waiting for confirmation

However, no actual resolution, proof of transfer, transaction reference, or definite timeline has been provided.

It has now been 45 days, which is an unreasonable delay for a withdrawal that was already marked as completed.

I kindly request AskGamblers to investigate this matter and help obtain:

1. Clear proof of the transaction from the casino/payment provider

2. A specific timeline for resolution

3. Immediate release of my pending withdrawal if the transaction has not actually been processed

I have been patient and cooperative throughout this process, but the repeated generic replies without progress are unacceptable.

Thank you for your assistance.

Sincerely,

Withdrawal date: 19/03/2026

76h left

₹37,226

Deposit not credited it has been twelve days

Dear AskGamblers,

I am writing to report an issue regarding a deposit that has not been credited to my account.

I made a deposit on 18th April 2026 for an amount of ₹2000, but the funds have still not been reflected in my account.

Here are the transaction details for your reference:
• Amount: ₹2000
• Date of Deposit: 18 April 2026
• UUID: e4435306-c37c-4aa7-95c5-f2d46d69f4f2
Complaint id : SUP-1362362 316601710575

The payment was successfully completed from my side, but the balance has not been updated. I request you to kindly check the transaction status and credit the amount to my account as soon as possible.

Resolved

Deposit was not credited or refunded back

I made a deposit on 1st April 2026 of INR 50000 to my 4ra Bet account, but the amount has not been credited yet. Despite contacting customer support multiple times, I have not received any proper resolution or clear response.
I have already attached all required transaction details, but the issue remains unresolved.
I request assistance in resolving this matter, either by crediting the deposited amount to my account or issuing a full refund as soon as possible.

Resolved

Withdrawal not done

Title: Withdrawal Delayed Beyond Timeframe – No Proper Resolution from 4Rabet

I am facing a serious issue with my withdrawal on 4Rabet.

I requested a withdrawal of ₹3805 on 25.04.2026 at 23:29:47, and the status is still showing “In processing”, even though the promised timeframe has already been completed.

Previously, I made another withdrawal of ₹3073 on 08.04.2026 which was processed successfully, but this current transaction is being unnecessarily delayed.

I have already contacted customer support multiple times, and each time they respond with the same message saying:
"We are in touch with the payment system and working to resolve the issue. Please wait."

However:

- No exact reason for the delay is provided
- No clear timeline is given
- No proper resolution has been offered

This is very frustrating and unprofessional. My money is stuck without any transparency.

Transaction Details:

- Amount: ₹3805
- Date: 25.04.2026
- Status: In Processing
- Fee: ₹0

I request AskGamblers to intervene and help resolve this issue as soon as possible. I want either:

1. My withdrawal to be processed immediately, OR
2. The amount to be returned to my account balance

Delaying user funds without valid explanation raises serious concerns about the platform's reliability.

I am ready to provide all necessary proofs and screenshots if required.

Thank you.

Resolved

₹6,878

Deposit of inr 3500 not credited even after 15 days

My deposit of inr 3500 has not been credited. I made the deposit on 12/04/2026. Transaction was succesful from my side but amount never credited to my gaming account. Dear AskGambler team please help me in this matter. I have been trying to contact them but they did not give any satisfactory solution. All the proofs have been attached along with the complaint.

Resolved

₹3,500

Deposit not credited INR 39000

Hello AskGamblers Team,

I raise a complaint against 4rabet casino regarding a deposit issue.

On **19/04/2026**, I made a **deposit of ₹39,000** using the **PhonePe payment option** on 4rabet. The amount was successfully deducted from my bank account, but **the funds have not been credited to my 4rabet account**, even after **24 hours**.

I have already contacted the **4rabet customer support** through:

* Live chat support

* Email support

However, I **have not received any proper response or resolution** from their team.

**Issue Summary:**

* Deposit Amount: ₹39,000

* Payment Method: PhonePe

* Date of Transaction: 19/04/2026

* Upi id: 9363567621@naviaxis

* Utr no: 685132830129

* Status: Amount deducted but not credited

* Support Response: No proper resolution

payment screenshots and transaction proof attached

Kindly help me resolve this issue and recover my funds.

Thank you.

Resolved

₹39,000

Deposit of INR 3000 not credited

My player ID is < sent to the casino > and I have made a deposit of INR 3000 on 4rabet and my account was never credited. I had approached customer support and they are also not willing to help. Request you once again to please process my deposit and credit my 4rabet account with INR 3000.

Resolved

₹3,000