Complaint #105 4raBet Casino

Delayed 50000 INR payout under support ticket SUP1673437

By yogesh m.

3 weeks ago

Dear AskGamblers,

I am writing to formally request your urgent assistance regarding a severely delayed withdrawal issue with 4rabet Casino, as I am facing technical difficulties submitting a complaint directly through your web portal. Below are my account details:

Player UUID: 2fa89821-0533-46b9-a700-edc9e08f970b

Registered Email: <removed>

Disputed Amount: ₹50,000

Official Support Ticket ID: SUP-1673437

On 25th July 2026, I requested a withdrawal of ₹50,000.

The casino instantly updated my dashboard status to "Paid Out". However, it has been over 16 days, and no funds have been credited to my bank account.

When I requested the mandatory 12-digit UTR (Unique Transaction Reference) or RRN number as financial proof of the transfer, the casino's support team repeatedly failed to provide it. Instead, they have been using stalling tactics.

Initially, they blamed "external payment providers," and recently, a customer support manager named Lior sent me a generic automated response stating they are "thoroughly reviewing" the case. I have kept the Curaçao Gaming Authority ([email protected]) in copy on all previous emails, but 4raBet continues to ignore regulations and withhold my money without any valid proof of payment.

16 days have passed without any resolution.

I kindly request that your platform officially log this dispute against Ticket ID SUP-1673437, intervene with 4raBet management, and help me recover my funds.

Disputed Casino 4raBet Casino

Reason Delayed payment

Amount ₹50000

Discussion

93 hours left for 4raBet Casino to respond.

yogeshmandale

• India

2 hours ago

Dear 4rabet Management and AskGamblers Team,

This is my absolute final communication before I completely destroy your business operations in India. Today is 5th September 2026, and it has been over 40 days since you illegally withheld my 50,000 INR. I am done dealing with your robotic, copy-paste excuses.You think sitting outside India makes you safe and you can loot Indian citizens? Let me show you what I am going to do within the next 24 hours if my funds are not credited directly to my bank account.I am officially filing a detailed case report with the following Indian Government Departments:

1. Ministry of Electronics and Information Technology (MeitY): To permanently block and ban 4rabet’s websites, apps, and domains across all internet service providers in India.

2. Enforcement Directorate (ED) & Cyber Crime India: I have saved the details of every single Indian bank account, UPI ID, and payment gateway (like Cashfree/Razorpay networks) that 4rabet uses to collect deposits in India. I am handing over all these account numbers to the ED for money laundering and illegal hawala channels.

To 4rabet: Once the Indian Government freezes your local bank accounts and payment gateways, your multi-million dollar business in India will be completely dead in a single day. You will lose crores of rupees just for stealing my 50,000 INR.

To AskGamblers: You are actively protecting a scam brand by repeatedly giving them 96-hour extensions despite knowing their UTR 618218485579 is 100% fake and denied by my bank. Your complicity will also be reported.

This is your last chance. Post the official physical payment success slip here on this public thread or credit my 50,000 INR to my account immediately. If I don't see results in 24 hours, the legal strike on your Indian network begins.

yogeshmandale

• India

14 hours ago

Dear AskGamblers Complaints Team / Auditors,

I am writing this to urgently draw your attention to the clear delaying tactics being used by the 4rabet team on this thread.I have already uploaded my official Canara Bank statement on 27th August. Please review the documents I previously submitted on this portal. As you can clearly see in those files, every single page bears the Official Round Stamp and Signature of the Canara Bank Branch. Yet, the 4rabet team is repeatedly copy-pasting the same reply, falsely claiming that the documents do not contain the required bank stamp. This is a blatant lie just to buy another 96 hours.Please consider these undisputed facts:The UTR number 618218485579 provided by 4rabet on 24th August is completely fake/invalid. My bank has officially confirmed via email that NO such transaction exists.It has been over 40 days since my withdrawal request on 25th July 2026.If 4rabet genuinely processed the payout, why are they refusing to post the official Payment Success Receipt/Gateway Slip here? Why do they keep demanding the same bank statements that I have already provided with official bank stamps?My Request to AskGamblers Team:Please do not allow 4rabet to exploit your platform's timeline to harass players. I request the AskGamblers team to check my previously uploaded documents to verify the bank stamp and pressure 4rabet to either publicly post the official transaction success receipt from their payment provider here or immediately credit my 50,000 INR to my bank account.If they fail to produce the receipt on this public thread, this case should be resolved in my favor.

4raBet Casino

• Representative

14 hours ago

Dear Yogesh M,

Regarding your withdrawal request SUP-1673437 (Token: 1IlxtYM4l8tUEU1WaCX9fdsBci9dWMkC), we have reviewed the documents previously provided.

To proceed with the verification, we specifically require a bank statement in PDF format bearing the official bank stamp. The documents submitted so far do not contain the required bank stamp, so they cannot be used to complete the requested verification.

Please provide a bank statement covering the period from the withdrawal date up to the current date, with the official bank stamp clearly visible on the document.

Once we receive the correctly issued statement, we can continue the verification of the transaction and review the issue regarding the funds not being received.

Thank you for your cooperation.

yogeshmandale

• India

4 days ago

I have already provided the PDF bank statement with the official bank stamp on 27th August. Requesting the same document again is clearly a delaying tactic to buy another 96 hours.

Let's address the facts regarding the UTR/Reference number 618218485579 you provided on 24th August:

1. According to banking regulations, a transaction against a valid UTR must hit the bank account within 24 hours maximum. Today is 31st August, and the funds are still nowhere to be found.

2. My bank has already officially replied via email stating that NO transaction exists against the UTR number (618218485579) provided by you. I have already forwarded this bank official email to you.

I have already submitted my personal bank statements more than 100 times in the last 35 days. I will not provide my statement again.

If you claim that the payout is successful, I demand that you post the official Payment Success Slip (Deposit/Transaction Receipt) from your gateway provider RIGHT HERE on this public thread.

Do NOT try to send this slip privately to the AskGamblers team. The money belongs to me, and I have the primary right to see and verify the transaction slip. My bank needs to see that physical receipt to trace it; a mere text UTR number is useless.

Please stop buying time. Post the official receipt here publicly and ensure the 50,000 INR is credited directly into my bank account immediately.

4raBet Casino Complaint Stats

Resolved 40 / 41

Avg. Amount $241

Avg. Complaint Duration 19 days

Avg. Response Time 3 days

Complaint Status

93h left

₹50,000

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4raBet Casino Complaints

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Amount deposited not credited

FORMAL COMPLAINT URGENT ESCALATION

I am submitting a formal complaint regarding my pending deposits with 4Rabet.

My total outstanding amount is 23999.36 and the payments have remained unresolved for more than 11 days.

TRANSACTION 1
SUP-1755524
Amount 15000
UTR 940339649081
Status Unresolved and under payment provider verification

TRANSACTION 2
SUP-1766558
Amount 7499.36
UTR 254131753372
Status Payment provider states that the deposit was not received and the funds may be returned

TRANSACTION 3
Amount 1500
UTR 012841754157
Status Payment remains stuck and uncredited

TOTAL OUTSTANDING 23999.36

I have already provided the required transaction details bank statement screenshots and video for verification.

I have received multiple contradictory responses and changing statuses regarding these transactions. I was previously informed that the payments were processed or credited in the backend and later informed that the funds were not received.

After more than 11 days I do not accept another generic response such as please wait processing is in progress finance team is checking or another estimated timeframe.

I require a transaction level investigation for all three payments.

For each UTR please provide:

1 Current exact payment provider status
2 Confirmation whether the funds were received
3 Current location or status of the funds
4 Settlement status
5 Rejection or return status if applicable
6 Refund or reversal reference if applicable
7 Exact settlement refund or reversal date and time
8 Payment provider escalation reference
9 Verifiable transaction evidence
10 Confirmation that the cases will remain open until the money is actually credited or refunded

FINAL RESOLUTION REQUIRED

For every affected transaction I require either:

ACTUAL CREDIT TO MY 4RABET ACCOUNT WITH TRANSACTION PROOF

OR

ACTUAL REFUND TO MY ORIGINAL PAYMENT ACCOUNT WITH VERIFIED REFUND REFERENCE

I have already provided all necessary cooperation and documentation.

Please escalate all three transactions to the senior finance and payment provider team immediately.

I need my total outstanding amount of 23999.36 traced and recovered.

I do not want another generic response or another changing timeframe.

Please provide the actual transaction status and verified evidence for all three UTRs.

Do not close any case until the corresponding funds are actually credited or refunded and I personally confirm receipt.

39h left

₹23,999

Unable to withdraw or login to my account

Hello, Dear 4rabet & Askgamblers ,
My registered email and username with 4rabet casino is [email protected] , UUID - b8753d7c-8c88-423b-80e3-2f66acbc2f42
I was using my 4rabet account since from a long time and then all of a sudden I am unable to login to my account without any notice and I also completed my kyc verification,and I can also assure you that all other verifications will also get completed and I have a current account balance of more then 30,000 INR in my 4rabet casino account currently.
I have contacted 4rabet Live support several times almost but their customer support staff seems to be either offline as they respond back with same bot automated response everytime I contact them and ask them to help me with my login & withdrawal concern & most of the times they don't respond back to my concern about not being able to login and withdraw my balance funds.
I would kindly request Askgamblers to take serious actions against this 4rabet Casino site for not providing support to its customer.
Kindly investigate fairly and help me resolve my query with 4rabet.

79h left

₹30,000

KYC Approved But Account Blocked And Withdrawal Refused

# KYC Approved but Account Blocked and ₹9,080 Withdrawal Refused

My 4RABET account was permanently blocked even though my KYC verification had already been successfully completed and approved.

**Account UUID:** 969810fe-251a-4c1b-9462-6b0c88161123

I received an official email from 4RABET stating:

**“KYC Verification Successful”** and: **“Your identity has been successfully verified.”**

The same email also stated that I had access to **“Smooth & fast withdrawals”** and **“Full access to all 4RABET features.”**

After this KYC approval, I deposited ₹3,000 into my account and my balance subsequently reached ₹9,080.

My account was then blocked.

Initially, 4RABET told me that my account was permanently blocked due to **“incomplete verification.”**

After I provided evidence of their KYC approval email and asked them to identify the exact incomplete verification step, their explanation changed to **“violation of the platform rules and Terms of Service.”**

When I repeatedly asked them to identify the exact violation and applicable Terms & Conditions clause, they subsequently changed the wording again to **“policy violations.”**

Despite several requests, they have not told me:

What exact rule I allegedly violated;
What specific conduct or transaction constituted the violation;
Which exact Terms & Conditions clause applies;
Why my previously approved KYC is now being treated as incomplete;
Or why my ₹9,080 balance is being withheld.

They are now stating that the account is permanently suspended and that no withdrawal is possible.

I am attaching my KYC approval email and screenshots of the complete conversation with 4RABET showing their changing explanations.

I am requesting AskGamblers to review this dispute and assist me in obtaining a specific explanation from 4RABET and, if there is no valid basis for withholding the funds, the release of my **₹9,080 balance**.

I have preserved all relevant evidence, including the KYC approval email, deposit/balance evidence and the complete support conversation.

54h left

₹9,080

Withdrawal not going through

I am trying to withdraw my funds but the system automatically closes the request after sometime without any reason.

I tried to reach their support but there is no response. Also I am unable get any mail notifications from the casino, nor am I able to get any otp etc. In spite of my email being verified.

Resolved

4ra Bet Casino - 25000 INR Withdrawal marked paid out but not received

I am raising this complaint regarding a ₹25,000 withdrawal that has not reached my bank account even though 4rabet shows its status as “Paid out.”

I made the disputed withdrawal on 09 August 2026 at 21:53:28.

Amount: ₹25,000
Withdrawal Token: 2tTHGq5ydSDiv7Rtzi7Y7RwqpgJaN9nl
Case ID: SUP-1725864
UUID: 5b89975a-a0e7-4c7d-8cd9-e25ce8774cbd

There is one important point that I want to make very clear. I made TWO separate withdrawals of ₹25,000 each within a few hours.

The first withdrawal was made on 09 August 2026 at 21:53:28. This is the disputed transaction mentioned above, and I have NOT received this ₹25,000.

I made another separate ₹25,000 withdrawal on 10 August 2026 at 01:14:30. That second withdrawal was successfully credited to my bank account. Both withdrawals are shown as “Paid out” on 4rabet, but only the second withdrawal reached my bank account.

I am attaching a screenshot of my 4rabet payment history showing both ₹25,000 withdrawals, their separate dates, times and tokens. This complaint relates ONLY to the first withdrawal dated 09 August 2026 at 21:53:28.

I have contacted 4rabet support almost every day regarding the missing withdrawal. They asked me to provide my bank statement, which I submitted. When an official statement containing the IFSC code was required, I personally visited my bank and obtained it and submitted it to 4rabet.

For several days, support repeatedly told me that my statement had been forwarded to their Finance Team/payment provider for verification and that they were waiting for a response. I was also told that the withdrawal had been processed from their side and that my money was safe.

However, after waiting for many days, I was again asked to provide an updated bank statement covering the period from the withdrawal date up to the present date. I have still not received a clear explanation about what happened to this specific ₹25,000 payment.

I am not making a general accusation against the platform. I only want this specific withdrawal to be traced properly and a clear resolution provided. If the payment was genuinely sent, I request that the operator/payment provider provide the relevant transaction/reference details that can establish where this specific ₹25,000 payment was sent.

I request AskGamblers to assist in resolving this case and determining why the first ₹25,000 withdrawal marked as “Paid out” has not reached my bank account.

Resolved

₹25,000

Withdrawal marked as paid but money not received

Dear AskGamblers Team,

I am raising this complaint against 4raBet regarding a missing withdrawal payout.

On the 4raBet platform, my withdrawal status is showing as processed / "Payout, " but the funds have NOT been credited to my bank account yet.

Key Details:

1. Account KYC Status: Fully verified.

2. Bonus: No bonus was active; all winnings were from real money.

3. Withdrawal History: I have successfully withdrawn funds previously.

4. Issue: The casino shows the payout as completed, but no money has arrived in my bank account. The support team has not provided a valid UTR / transaction reference number to track the payment.

I request that AskGamblers kindly mediate and urge 4raBet to either share the valid UTR reference number or release my funds immediately.

Thank you.

Resolved

₹19,000

2000 INR deposit not credited yet

Greetings,

I deposited 2000 INR in 28th of July 2026 and time was around 9:37 am.

It got deducted from my bank balance but not credited to my game balance.

I waited like 24hrs and then mailed them they said please keep patience we are working on it and forwarded your case to highest priority.

I kept emailing them like daily but got same response. Today it's been more than 11 days and I'm still getting the same emails to wait.

This isn't fair to wait that long even they are not giving me information for how long to wait. Always bots reply and it's frustrating.

Please help me get my money back as a refund or to my game balance. I will be grateful to you.

Thank you

Resolved

₹2,000

Rs 50000 withdrawal showing paid out but funds not received in bank

Hi Team,

Please help me with the resolution. I have initiated the withdrawal of ₹50000 from my 4rabet account wallet, which is showing as paid out but funds have not been received in my bank account.

I have shared my bank Statement with 4rabet team and it's been 4 days no proper response from 4rabet.

Token number: 0a0MJA70gXItdtQvzbwY42Ha17Y2vl9b

Date : 31st July 2026 12.17 PM (IST)

Amount: ₹50000

Please help me get a resolution.

Resolved

₹50,000

Deposit is still pending after 24hours

The amount I had deposited is still processing after 24 hours. It's been more than 24hours now my deposit is still pending. I have sent multiple requests; deposit my money fast into 4rabet wallet. Deposit my money fast it's been more than 24hours

I have already sent the proof.

The amount is 2000 rupees. I have attached the transaction statement below. Please pay my money fast.

Rejected

₹2,000

Deposit not credited for more tham 10 days

On 21st July 2026 at 1:53 AM, I deposited an amount of ₹10,000 via UPI. The transaction was successful from my bank account (Central Bank of India), but the money has not yet been credited to my 4RA BET wallet.

Here are the details of the transaction for your reference:

4RA BET User ID / Registered Mobile Number: 9839437056

Transaction Amount: ₹10,000

Date & Time: 21 Jul 2026, 1:53 am

UPI Transaction ID: 656879074240

Sender Name: < removed >

STATEMENT PASSWORD Mp6151@7056

Resolved