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Amount not credited ₹45000


7 months ago
Hi Team,

This is to inform you I have made deposit of ₹45000 on 7th February 2026 and it has not been credited to my 4rabet account yet it's been 5 days I have been following up. Please help me getting my account credited with amount I paid.
Despite multiple follow-up only one reply I get that is Dear Customer, your request is still being processed.

- SUP-1092172 396871630334

Unfortunately, the solution time of your request is unknown, but we will solve it as soon as possible, because we are sincerely interested in your positive gaming experience and we do our best.

Please be patient and keep waiting, funds will be credited as soon as the payment system verifies the deposit and adds it to your balance.

Please help me!!
Disputed Casino 4raBet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name loyalty-level-1
Hi 4rabet team,

Have raised dispute and requested for chargeback I request you to please cooperate at the time of chargeback, till then we will communicate here.

Regards
Puneet
User name
REET_GGN, we have reviewed your ₹45,000 deposit (SUP-1092172, 396871630334) and were informed by the payment provider that the transaction remains failed even after re-verification with your bank statement. We regret the inconvenience this has caused and recommend contacting your bank to request a refund if the funds were not returned automatically.Ми завжди з вами на звязку тут @help4­rab­et_­sup­por­t_bot or email [email protected]
User name loyalty-level-1
Hi 4rabet team,

Below mentioned is the response I am getting while connecting with your team over Telegram. There are two different reply I am getting here and on telegram.

We understand your concern. The deposit with UTR 396871630334 is under review, and the funds will be credited to your account within the next 48 hours. Please wait patiently. If there are any updates, we will inform you.

4raBet Casino Complaint Stats

Resolved 47 / 49
Avg. Amount $204
Avg. Complaint Duration 19 days
Avg. Response Time 3 days

4raBet Casino Complaint Summary

Most user complaints about this operator fall under the Deposits category.
So far, 23 out of 23 complaints in this category have been resolved.
This operator's average complaint duration is 19 days, while the average duration across all operators is 8 days.

4raBet Casino Complaints

See all complaints for this casino
Complaint Against 4RABET Casino 5000 Rs Deposit Not Credited

Casino: 4RABET

Requested Deposit Amount: ₹5,000 INR

Amount Actually Paid: ₹4,999.64 INR

Deposit Date: 13 September 2026

Deposit Time: 10:35 PM

Payment Method: UPI via Paytm

UPI ID: eeeeeessdd@naviaxis

UPI Reference Number: 314637752487


Complaint Details

I am submitting this complaint regarding a ₹5,000 deposit that I attempted to make to my 4RABET casino account on 13 September 2026 at approximately 10:35 PM.

I initiated a ₹5,000 deposit through 4RABET. During the payment process, the payment provider showed the amount payable as ₹4,999.64 instead of ₹5,000. I followed the payment instructions provided by the payment provider and successfully paid the displayed amount of ₹4,999.64 through UPI using Paytm.

The payment was successfully completed, and the amount of ₹4,999.64 was debited from my bank account.

The payment was made to the following details displayed by the payment provider:

UPI ID: eeeeeessdd@naviaxis

UPI Reference Number: 314637752487

Transaction date: 13 September 2026

Transaction time: 10:35 PM

Amount paid: ₹4,999.64

However, despite the successful payment, the ₹5,000 deposit has not been credited to my 4RABET casino wallet.

Today is 21 September 2026, so more than a week has passed since the payment was successfully completed.

I have contacted 4RABET support multiple times regarding this issue, but the deposit has still not been credited to my account.

Evidence Available

I am attaching the following documents as proof:

Screenshot of the successful UPI/Paytm payment.

Bank statement showing the debit of ₹4,999.64.

Payment transaction details showing UPI Reference Number 314637752487.

Resolution Requested

I kindly request AskGamblers to assist me in resolving this matter with 4RABET.

I initiated a ₹5,000 deposit, and the payment provider instructed me to pay ₹4,999.64, which I successfully paid. The payment was completed and the money was debited from my bank account, but the corresponding deposit has not been credited to my 4RABET wallet.

I therefore request that 4RABET investigate this transaction with its payment provider and credit the ₹5,000 deposit to my casino wallet.

If the deposit cannot be credited for any reason, I request that the ₹4,999.64 actually paid by me be refunded to the original payment source.

I have provided the UPI Reference Number 314637752487 and can provide any additional information required to verify the transaction.

I would appreciate AskGamblers' assistance in getting this matter investigated and resolved.


Thank you.

Status solved Resolved
4rabet Denied 1000 INR Spin Marathon Real Cash Prize Despite Mission Completion

I am a regular player on 4rabet (UUID: 6fa82c35-f456-4888-8baf-3b3e2e1d6953).

I participated in the weekly "Spin Marathon" mission, which requires completing 2000 spins within a week to receive a 1000 INR Real Cash Prize. I successfully completed all 2000 spins playing "777 Gems" and "Casino Strike" slots. My in-app mission progress bar clearly showed "2000/2000 Spins Completed." However, after the mission week ended and reset, the 1000 INR cash prize was not credited to my main balance.

Initially, the support team acknowledged in the chat that my mission was successfully completed with 2000 spins and stated that a detailed investigation was underway. However, they later abruptly changed their statement via email, claiming that the reward was deactivated because I did not meet a "₹40,000 wagering requirement."

This is a completely false and fabricated excuse to deny my payout.

The Spin Marathon is strictly a spin-count promotion, not a wagering bonus. In fact, I have successfully completed this exact same mission and received the 1000 INR real cash prize on 27th August and 10th September without any wagering conditions. I have the historical screenshots proving that I received these exact rewards previously without any such hidden terms. 4rabet is acting in bad faith and changing the promotional rules retroactively after the player has fulfilled the criteria.

I request AskGamblers to intervene, review my gameplay history logs for the 2000 completed spins, and instruct 4rabet to credit my rightful 1000 INR cash prize immediately.

Status solved Resolved
₹1,000
Rs 3000 UPI deposit not credited since 2 September
Hello AskGamblers Team,

I am filing a complaint against 4rabet regarding a ₹3,000 deposit that has not been credited to my 4rabet account.

I made the payment on 2 September 2026 at 07:46 PM through UPI. The payment was successfully completed, and my payment receipt clearly shows:

Amount: ₹3,000
Date: 2 September 2026
Time: 07:46 PM
UPI Ref No. / UTR: 313792527899
Payment Status: Paid Successfully

However, despite the successful payment, the ₹3,000 deposit has still not been credited to my 4rabet account.
I contacted 4rabet Support regarding this issue and provided the required payment proof and UTR. Initially, I was asked to wait for the investigation, and I was told that the issue could take up to 10 business days.

I waited for the requested period, but the deposit was still not credited.

After that, instead of resolving the issue, 4rabet informed me that my case had been urgently escalated. They provided the following escalation reference:
Escalation ID: ES-45987312

They then told me that the urgent escalation would take another 3–5 business days to review and resolve.

I have already waited a considerable amount of time for a ₹3,000 deposit that was successfully paid. I have also provided the UPI transaction proof and UTR, but the issue remains unresolved.

What I am requesting from 4rabet

Please properly trace the ₹3,000 transaction using UTR 313792527899.
If 4rabet/payment provider has received the funds, please credit ₹3,000 to my 4rabet account immediately.
If the funds were not received, please provide a clear explanation and arrange a refund to the original payment source.

I am attaching the payment screenshot showing that the ₹3,000 payment was successfully completed on 2 September 2026, along with screenshots of my communication with 4rabet regarding the investigation and urgent escalation.
I request AskGamblers to assist me in obtaining a proper resolution from 4rabet.

Thank you
Status rejected Rejected
₹30,000
Two deposits have still not been credited to my gaming balance

Dear 4rabet Support Team,


I am writing to formally lodge a complaint regarding two separate deposits that were successfully debited from my bank account via PhonePe but have still not been credited to my 4rabet gaming balance.


Furthermore, I have tried contacting your support team multiple times on Telegram, but I am repeatedly given the exact same automated, generic responses with no actual resolution to my problem. Because your chat support has failed to assist me, I am escalating this via here.Please find the complete verification details for both successful transactions below:


Transaction 1:

  • Date & Time: 05 Sept 2026, 01:36 AM
  • Amount: ₹9,999.36
  • INRPayment Mode: UPI (PhonePe / Jio Payments Bank)
  • Receiver UPI ID: XXXXXX6308@pthdfc
  • PhonePe Transaction ID: T2609050136191493701719UTR / Reference Number: 628379507174
  • Status: Successful / Debited


Transaction 2:

  • Date & Time: 06 Sept 2026, 03:55 AM
  • Amount: ₹4,999.29
  • INRPayment Mode: UPI (PhonePe / Jio Payments Bank)
  • Receiver UPI ID: XXXXXX3796@ptyes
  • PhonePe Transaction ID: T2609060355420328121514UTR / Reference Number: 015621537653
  • Status: Successful / Debited


I have attached the original screenshot receipts for both transactions as absolute proof of payment. Since the funds have left my bank account and the UTR numbers confirm successful transfers to your payment gateways, please stop sending automated replies.


Manually verify these UTR numbers with your finance team and credit the total amount to my account balance immediately.


I expect a human response and a swift resolution to this matter.

Status solved Resolved