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Amount not credited ₹45000


4 months ago
Hi Team,

This is to inform you I have made deposit of ₹45000 on 7th February 2026 and it has not been credited to my 4rabet account yet it's been 5 days I have been following up. Please help me getting my account credited with amount I paid.
Despite multiple follow-up only one reply I get that is Dear Customer, your request is still being processed.

- SUP-1092172 396871630334

Unfortunately, the solution time of your request is unknown, but we will solve it as soon as possible, because we are sincerely interested in your positive gaming experience and we do our best.

Please be patient and keep waiting, funds will be credited as soon as the payment system verifies the deposit and adds it to your balance.

Please help me!!
Disputed Casino 4raBet Casino

Discussion

User name

Following a careful review and consideration of all the information, details, and proof presented by the parties during the complaint process, the AskGamblers Complaint Team has reached the conclusion that the disputed amount never successfully reached the casino's payment provider. Consequently, the casino has no means to track or recover the aforementioned funds. We strongly advise the player to seek further assistance directly with their bank or financial institution. Based on this confirmation, the AskGamblers Complaint Team considers this case resolved, and it is now officially closed. While we understand this may not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed Alternative Dispute Resolution (ADR) entity.

User name loyalty-level-1
Hi 4rabet team,

Have raised dispute and requested for chargeback I request you to please cooperate at the time of chargeback, till then we will communicate here.

Regards
Puneet
User name
REET_GGN, we have reviewed your ₹45,000 deposit (SUP-1092172, 396871630334) and were informed by the payment provider that the transaction remains failed even after re-verification with your bank statement. We regret the inconvenience this has caused and recommend contacting your bank to request a refund if the funds were not returned automatically.Ми завжди з вами на звязку тут @help4­rab­et_­sup­por­t_bot or email [email protected]
User name loyalty-level-1
Hi 4rabet team,

Below mentioned is the response I am getting while connecting with your team over Telegram. There are two different reply I am getting here and on telegram.

We understand your concern. The deposit with UTR 396871630334 is under review, and the funds will be credited to your account within the next 48 hours. Please wait patiently. If there are any updates, we will inform you.

4raBet Casino Complaint Stats

Resolved 26 / 26
Avg. Amount $290
Avg. Complaint Duration 20 days
Avg. Response Time 2 days

4raBet Casino Complaints

See all complaints for this casino
Deposit pending from 15 days

I have been a regular 4rabet user for about three years, and I am extremely disappointed with the recent issue regarding my deposit. On 31/05/2026, I made a UPI deposit of 13,999 INR through PhonePe. The transaction has been pending for many days and the amount has neither been credited to my 4rabet account nor refunded to my bank. The transaction details are UTR: 380962924583 and reference SUP-1506861.


I contacted my bank by phone and was informed that the transaction was successfully processed from their side. Despite this, 4rabet’s Telegram support, email support, and other customer support channels keep sending the same repeated message that the transaction is “still in process,” without providing any real solution. I was even given a specific timeline for resolution, but that timeline has already passed and nothing has changed.


It has now been around ten days since the transaction, and I still have not received my refund or the deposit in my account. As a long‑time user, this situation has completely damaged my trust. I feel that my money is stuck without justification, and the repeated standard replies from support are very frustrating.


I request that my deposit of 13,999 INR linked to UTR: 380962924583 and SUP-1506861 be resolved immediately by either crediting the amount to my 4rabet account or processing a full refund to my bank account without any further delay. I also expect a clear explanation for this delay and assurance that such an issue will not be repeated in the future.


Status solved Resolved