$2,500 approved withdrawal delayed
My account was already verified, and yet it is still taking very long to get the withdrawal processed. I submitted the withdrawal request on Nov 21. I waited 5 business days and started contacting chat daily. Every chat was something different - first it was that they can only pay via check, then I had to send my bank details to one email address, then another email address. They finally approved the withdrawal on Dec 8, and as of today, Dec 22, they have not made any payment. Their 10 business day wait expired 2 days ago. The last contact stated that although it had been escalated, nothing had been done. I have wasted a lot of time on chat (they do not answer their phones), and chatting at very early times in the day due to the time difference, and many people being "gone for the day". Other times I have been flat out disconnected. I have all of my chat records to prove this.
Raging Bull Casino Complaint Stats
Resolved
592 / 644
Avg. Amount
$2,634
Avg. Complaint Duration
14 days
Avg. Response Time
3 days
Raging Bull Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 561 out of 606 complaints in this category have been resolved.
This operator's average complaint duration is 14 days, while the average duration across all operators is 8 days.