I really need help with this casino. I made withdrawal request on 17.3.
I send them my documents on same day, just to speed up process.
On monday 18.3 they send me email, and asked proof of deposit to complete verification. I send them too.
Then i didnt hear anything about them, send email > no answer.
I was everyday in chat multiple times, no news. Then yesterday i was finally verified, i got that information chat, they did not send me email about that.
Earlier i asked do i need to wait after verification procress another 48h to complete my withdraw, they said no, because this part has taken allready so long.
Today i have asked three times about my withdrawal, it is still pending.
I asked do they handle withdrawing in weekends, chat lady said they cant tell me that.
I am really worried about this, i wish i have read these complaint about 24bettle before i put my own money there.
Withdrawal amount is 3500e.
Please help me, i am powerless with this situation.