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Hi FERO75 Thank you so much for taking the time to review us. We are sorry to hear that you have experienced issues with our Casino. We recommend contacting our Customer Support Directly to investigate this matter accordingly. Our team is always striving to provide the best gaming experience to our players, and our Customer Support department always does the best to assist our players in a professional and efficient way. In regards to Verification, We understand that the verification process can be frustrating for our customers, but we are obliged to carry out necessary verification checks on our players at any stage. This is also stated in the terms and conditions, which you are asked to accept upon registration. We do our best to try and get the document verified for our customers as soon as possible, however on certain occasions there might be a slight delay, especially if documents need to be re-sent or if additional documents are requested.
I deposited from online banking and I was supposed to get 200 free spins. however, I can no longer log into my account with online banking authentication. and thus I can't get any more laps. account verification also takes a really long time