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ZenCasino: 150% up to €200, 1st Deposit Bonus

GREAT 8.74
Players from Virginia not accepted
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Reviews by Players

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Fiekie247 589 reviews
South Africa
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Reviewed on December 1, 2019

LIKED

I signed up at zen and claimed the 5 euro sign up bonus. No luck as usual. I claimed a couple more other bonuses here, freebies of course and still no luck. But I always knew they had a nice welcome offer which was 150% bonus for a mere deposit of 10 euro. The greatest thing about this bonus is that bonus and real cash is separate, so you can withdraw at anytime.

Anyways I decided to make my first deposit and claimed 150%. I think I deposited something like 15 euro and got 30 euro instantly. The only thing that really pissed me is that 15 euro was available to all providers, seems like bonus money can only be wagered on 3 other providers, which is 2 other providers that I do not know and the 3rd being Betsoft.

Before bonus money could be wagered on Netent as well, but now Netent is now allowed with bonus funds, including Play 'N Go and the likes of Pragmatic play etc.

The welcome offer here can at least be claimed using E-Wallets which is a good thing, however, once you used up your real money, there is no way you can complete wager on just Betsoft and 2 other providers which most people do not know. I am not sure why they restrict bonus money on certain providers, which kind of reminds me of the GameTech group of casinos.

After I deposited, I just lost my real money so quickly, its not even funny. I guess it was my bad luck at the time. With the bonus money I had a bit of play time like 30 minutes or so until I busted as well.

I really hope in future they will make bonus money playable on all providers at least to give players a chance because right now I cannot even mention one slot, because of the unknown provider that I cannot even remember. Other than that the only good thing is bonus and real cash is separate, so hope that you can win using your real cash and make a withdraw.
blondie 1183 reviews
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Reviewed on December 1, 2019

LIKED

Zen casino is a place I've known for a while now but only recently decided to make a deposit there. Why? Well I had found out on Askgamblers list of welcome bonuses Zen casino welcome offer and it interested me. I do like to play with bonuses as it allows you to risk less of your own money and I thought that the casino terms for this offer were quite decent.

First of all, the casino is powered by well known game providers, including Netent so that was a good sign. Secondly and most importantly, the casino's welcome offer was quite generous - for your first deposit, you could get a solid boost of 150% match bonus. I also really liked the fact that the minimum deposit to qualify for this offer was just 10 eur which is great for a low-roller for me. It's enough to try the casino out, see if you like it and the wagering for this offer was 45x bonus amount. 

After signing in I had a quick chat with support regarding this offer and I was given a green light that I'm eligible for it. Always good to double check, especially since I had signed up a month or two ago. However, I hadn't fully verified my account so after I made a 40 eur deposit, I got the money added to my account and a pop-up regarding accepting bonus. I accepted it yet when I was trying to play a game, I noticed that I couldn't use the bonus money as my account wasn't verified, bonus money also didn't show up anywhere in my account. Then I sent another utility bill to verify and it was accepted shortly so when I opened Twin Spin, I could use bonus money on it. However, I find it super odd that the bonus money is in a separate wallet, so you need to choose whether you're gonna play the game with real or bonus money, at least that is how I understood it. Also I know that for some players the game selection for bonus funds could be a downfall - when you have a bonus you can only play games listed with "bonus" icon, but at the time I played there, the list was nearly 200 bonus games, so still enough to choose from. 

With 100 eur balance and around 2.5k eur wagering to meet, I wanted to try my luck with Twin Spin slot. I opened it using bonus funds and played it with minimum stakes. At some point my bonus balance was nearly 100 eur but eventually I lost it entirely. Then, even though I was quite confused about how the bonus works, I went to play Twin Spin again using Real money balance. Nothing happened, no big wins or any other balance boost and eventually I ran out of credits.

Overall I have mixed feelings about this offer. Yes, the game selection for bonus games could be increased, but at least the minimum deposit is low and wagering is decent.

DISLIKED

On another note, I don't think it's fair to allow players to make real money deposit and use it on games but not get the bonus just because you're not verified. I believe that in that case you should be fully verified prior depositing, otherwise for me it doesn't seem too fair. Also I really didn't like the fact that I had to choose whether play with bonus money or real money, I like it when the bonus is added to the real money balance with the respective wagering requirements.
copyyy 93 reviews
Serbia
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Reviewed on August 8, 2019

LIKED

I was double thinking about claiming this bonus for a long time and I finally did make a deposit of 25$ and got that juicy 150% bonus which was separated from actual deposit so it was really worth it. I got about 37$ in bonus money which I had to wager x45 which is quite a lot not gonna lie, started playing CashoMatic slot with 0.40 bet and it started off good with me winning 33$ after which slot became dead and I decided to transfer to another one, which didn't end well I played for about 10min more and was down to few dollars left afterward I decided to play Narcos slot which brought one big win around 20$ but that didn't save me especially after having dead spins, sadly I lost everything and wasn't even close to complete wagering finished off with 16% but at least i had somewhat fun.

The good thing is that my real money was still there and I was able to do whatever I want with them so I decided to play some live table casino and it ended up with me withdrawing about 50$ a sweet profit even if I wasn't able to complete the bonus wagering but having second chance to make profit easily and withdraw without any problem is excellent thing.

DISLIKED

You can't play any game you want with bonus money, you are forced to play NETENT and DLV games and there is only 20 of them so you don't have the freedom to play whatever you want.
Trying to play NETENT games from their "bonus" was very painful because I had to use VPN which they allow but this was the only site that it said the games are restricted in my country so that caused games to be super laggy in some moments and in general very bad experience waiting few seconds every time to do another spin.

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