Complaint #1 Ybets Sportsbook

Not giving any feedback for months

By Tomislav B.

1 month ago

Message on forum

Hello,

I opened Ybets 1.5 years ago, and made some money there betting.

All was fine, and I reached 2.1k on my account.

I want to withdraw funds, but they do not respond to my emails regarding KYC at all. On live chat, all they say is to contact them by email, which has been unresponsive for months now.

I have to escalate this matter through AskGamblers, as you have helped me several times before.

Pls act as a intermediate as I do not want to lose these funds.

Regards

Disputed sportsbook Ybets Sportsbook

Reason Verification issues

Amount $2100

Discussion

AskGamblers

• Support Team

2 days ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Tbrnas2

• Croatia

4 days ago

Full amount owed has reached my Skrill, this thread should be closed. Special thanks to AskGamblers for mediation

Ybets Sportsbook

• Representative

5 days ago

Dear Tomislav and AskGamblers,

We can confirm that the processing of withdrawals is ongoing as expected. At the moment, two requests are remaining, with further three successfully processed. We expect the process to be completed either today or at the beginning of the next week, depending on the banking speed.

Respectfully,
Ybets Representative.

Tbrnas2

• Croatia

6 days ago

Hello, 2x400 reached my account, waiting for 3 withdrawals more, 422+400+400e in total. Will update it when it comes

Ybets Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $2,100

Avg. Complaint Duration 30 days

Avg. Response Time 1 day