Complaint #2 Winsane Sportsbook

Withdraw late and disappeared

By Matti O.

6 months ago

Hello, AskGamblers!

I have withdrawn my funds 251e, but my withdrawal has not been completed for 4 days. Live chat can not answer its date.

Rapid transfer same as deposit.

Please make my withdrawal Winsanecasino. Normally, the withdrawal is settled within 3 business days /72 hours, casino says info, but it has passed within this period. Withdraw was made 18.12.25. Now is 26.12.25.

The account is verified. I have sent banking documents Danske bank. I have deposited earlier. I don't see withdrawal info anymore my account anymore and it was unsettled. I have open balance and bets. Can you help me to get all my funds withdrawn finally complete?

Please resolve my case. I believe winsane was ok, but my withdrawal must be resolved.

Disputed sportsbook Winsane Sportsbook

Reason Delayed payment

Amount €251

Discussion

AskGamblers

• Support Team

5 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

5801451

• Finland

5 months ago

Complaint can be closed.

AskGamblers

• Support Team

5 months ago

Dear @5801451,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

5801451

• Finland

5 months ago

251e come my bank account.

Complaint is ready this time.

Winsane Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $294

Avg. Complaint Duration 11 days

Avg. Response Time 2 days