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WelBet Sportsbook - Delayed payment and technical issues


3 months ago
I wanted to withdraw my funds. There were two payment options offered: e-transfer or crypto. I opted for e-transfer.
- After a long wait, I inquired about my payment, sportsbook said the payment method was no longer offered, and that the only method available was crypto gateway (which I find very questionable, but that's another story).
- I made a new withdrawal request a few weeks later, this time sportsbook said they were having issues with "payment provider" and asked me to cancel my request and make a new one.
- Which I did: no news at this point.
- I suspect this sportsbook is not paying anyone at the moment (how would they? if the only payment method they offer is not working!)
Disputed sportsbook WeltBet Sportsbook
Amount $1362

Discussion

User name loyalty-level-1
Following their instructions I renewed my withdrawal request five days ago, and checked its status via live chat this morning. They claim they are still having the same issues with their payment provider and confirmed they don't have any solutions to offer at the moment. I am not saying this is a scam, just that I have reasons to believe they are not paying anyone these days.
User name

Dear WeltBet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-1
1362 Canadian dollars.
User name

Dear @BRANCAF3,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

WeltBet Sportsbook Complaint Stats

Resolved 0 / 2
Avg. Amount $926
Avg. Complaint Duration 6 days
Avg. Response Time 4 days

WeltBet Sportsbook Complaints

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