Complaint #2 VikingLuck Sportsbook

Unprocessed withdrawal request

By UncleJackpot

1 month ago

Dear AskGamblers Team,

I am reaching out for your assistance regarding an unresolved withdrawal issue with this bookmaker. My withdrawal request was submitted on April 2nd, yet as of today — 7 days later — it still has not been processed.

According to the bookmaker’s own terms, withdrawal requests are to be processed within 3 business days. This condition has clearly been violated.

When contacting customer support via chat, I repeatedly receive inconsistent excuses — sometimes they claim to have a high number of pending requests, other times they mention technical problems. Despite these explanations, I still have not received my funds.

Please find attached a screenshot of my withdrawal request as evidence.

Thank you in advance for your support in helping me resolve this matter.

Best regards,

Disputed sportsbook VikingLuck Sportsbook

Reason Delayed payment

Amount Kč5536

Discussion

AskGamblers

• Support Team

1 month ago

Dear VikingLuck Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

VikingLuck Sportsbook Complaint Stats

Resolved 0 / 1

Avg. Amount $268

Avg. Complaint Duration N/A

Avg. Response Time N/A