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I can't withdraw money


10 months ago

Hello,

TALISMANIA isn't allowing me to withdraw funds because they claim my account has been inactive for 6 months. This is a huge lie. I registered the account in July and played during that time. I can't log in. I'm sending screenshots of the chat conversation with the consultant. I'm also sending an email with the account creation date. Please acknowledge my complaint and contact the casino. I just want to withdraw my funds. If they want to close the account, that's their business. I just want to withdraw my money.

ASKGAMBLERS, PLEASE HELP.


Best regards,

< first name removed >

Disputed sportsbook Talismania Sportsbook

Discussion

User name

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

User name

Dear @Michal93xd,

The AskGamblers Complaint Team is kindly asking you to clarify the total amount of the disputed withdrawal request/s and let us know in a timely manner if you have received the payment/s.

Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

User name
Dear Michal,

We kindly inform you that you replied to our e-mail on 26th of August and provided us with your Skrill account as your payment method.

As already mentioned, the manual withdrawal of your active balance was completed on 27th of August.

The funds may take 3 to 5 working days to appear in your account, depending on the payment method used and your bank’s processing times.

Thank you for your cooperation.

Kind Regards,
Talismania team
User name loyalty-level-2
Hello

i dont give any adress. where you send me money?

Talismania Sportsbook Complaint Stats

Resolved 1 / 1
Avg. Amount N/A
Avg. Complaint Duration 10 days
Avg. Response Time 2 days