Complaint #1 SapphireBet Sportsbook

Deposit of 9000 INR not credited yet after 4 days

By Niks6798

2 months ago

I made a deposit of ₹9000 four days ago, but it has still not been credited to my account.

The payment was successful from my bank, and I have the UTR number and payment screenshot as proof.

I have already contacted live chat multiple times and also sent emails, but there is still no proper update or resolution.

I was advised to contact live chat again, but I have already done that many times, and the issue is still pending.

Please do not redirect me again. Kindly escalate this issue to the payment team or a higher authority.

This delay is unacceptable, and I need a clear update and resolution urgently.

If the amount has not been credited, please either credit it immediately or initiate a refund.

Disputed sportsbook SapphireBet Sportsbook

Reason Amount not credited

Amount ₹9000

Discussion

AskGamblers

• Support Team

2 months ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Niks6798

2 months ago

Yesterday have got my deposit after 7 days. Thank you

AskGamblers

• Support Team

2 months ago

Dear ,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Niks6798

2 months ago

It has already been more than 6 days now, and I have not received any response to my emails or any proper update on live chat.

This situation is very frustrating, and a lot of time has already been wasted without any resolution.

I have provided all the required details, including payment proof and UTR, yet there is still no progress.

Please understand that this delay is unacceptable. I request you to immediately credit my ₹9000 deposit or process a refund without any further delay.

I need a clear resolution now.

SapphireBet Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $96

Avg. Complaint Duration 4 days

Avg. Response Time 2 days