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Posido Casino - Can not acces the account and no communication


1 week ago
I would like to file a complaint regarding Posido Casino.

The casino website has been inaccessible for over one month, and I have been unable to log into my account or access my funds. I currently have an outstanding balance in my account that I wish to withdraw.

During this time, I have sent multiple emails to their support team requesting information and assistance with withdrawing my balance, but I have received no response at all.

This lack of communication and the inability to access my funds is extremely concerning. At this point, I am requesting assistance in recovering my account balance and obtaining a clear explanation from the operator.

Details:

Casino: Posido Casino
Issue: Unable to access account / withdraw funds
Date issue started: 07.05.2026
Attempts to contact support: Multiple emails, no response

I kindly ask AskGamblers to investigate this matter and help resolve it as soon as possible.
Disputed sportsbook Posido Sportsbook
Amount €2000

Discussion

User name

Dear Posido Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

User name loyalty-level-1
Dear Askgamblers,

Since im not able to access the account, im unable to give totally accurate amount but its aprox. 2000€.
User name

Dear @petskupeetu,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Posido Sportsbook Complaint Stats

Resolved 0 / 2
Avg. Amount $1,204
Avg. Complaint Duration 4 days
Avg. Response Time 3 days

Posido Sportsbook Complaints

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