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Withdrawal still pending more than 14 days after verification


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By Jona U.
4 weeks ago

I am experiencing a significant delay with my withdrawal from Casino Kings.

I first attempted to withdraw my funds over 40 days ago, but I was asked to complete account verification. I submitted all the required documents, the process took nearly 30 days due to slow responses and delays in feedback from support.

After my account was finally verified, I submitted a withdrawal request for $428.

It has now been over 14 days, and the withdrawal is still pending.

I have contacted live chat multiple times, but I continue to receive the same repeated response that my withdrawal is under review and that I should wait for updates. No clear timeframe or meaningful explanation has been provided.

I understand that withdrawals may require some processing time, but considering the already lengthy verification process, this additional delay feels excessive and unreasonable.

At this point:

My account is fully verified

My withdrawal has been pending for over 14 days

I am not receiving any clear or helpful updates

I am not disputing the process itself, but I kindly request that my withdrawal be processed within a reasonable timeframe.

I would appreciate your assistance in helping resolve this issue and ensuring that my withdrawal of $428 is completed as soon as possible.

Disputed sportsbook CasinoKings Sportsbook
Amount $428

Discussion

User name

Dear CasinoKings Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

CasinoKings Sportsbook Complaint Stats

Resolved 0 / 1
Avg. Amount $428
Avg. Complaint Duration N/A
Avg. Response Time N/A