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Security and support mail unresponsive for KYC


1 week ago

Hello, I registered in Beatbet.com betting website 2 months ago and deposited 100 euro (equivalent in TRX) into my crypto address. I played used the website for sportsbetting and managed to increase my initial funds to 801 euro. After submitting a request for withdrawal i was asked to contact security email for account verification. After sending an email to the official security mail shown in their website (secur­ity­@be­atb­et.com) , i received a automated message from gmail, telling me that this email address does not exist. After talking with online support, proving their email address is faulty through screenshots and screen records and trying again, this problem still persists after 50 days and neither online support or support email no longer replies my messages. Therefore i am asking you to help me go through account verification and withdraw my funds. I submitted a complaint before but it was rejected due to lack of evidence. Therefore i am sharing with you as much evidence and screenshots that i am able. Please don't reject my complaint as i have shared all the evidence with you. Thank you in advance for your good website.

Disputed sportsbook BeatBet Sportsbook
Amount €801

Discussion

User name

Dear BeatBet Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BeatBet Sportsbook Complaint Stats

Resolved 0 / 1
Avg. Amount $915
Avg. Complaint Duration N/A
Avg. Response Time N/A