Withdrawal blocked and account blocked

My account is 70855203. And my email address is <removed>.

I am waiting more than 3 days, but still my withdrawal amount was not credited to my account, whose ID is <removed>

I am not able to place a bet. Not able to deposit, not able to withdraw.

I submitted my documents two times, and bank statement, and also my total balance is 72000, which I'm not able to withdraw, and in-game 90000

No one gave me a solution, and even though I raised a lot of complaints with the bank statement, there is no response till now...

At this time, all my money is trapped in Baterybet app

Please help me, please please please......

Dear AskGamblers Complaint Team & BateryBet Team,

My Player ID at BateryBet: 71620988

Registered Email: <removed>

I made a withdrawal request of ₹11,362 INR on 9 April 2026 (night).

On 11 April 2026, the status was changed to "Successful".

However, till today (21 April 2026), the amount has not been credited to my UPI/Bank account.

The current status in the app is showing "Processing".

I have contacted support multiple times, and they are only saying "Processing mein hai" with no payment reference, ARN, or timeline. bank statement password (151020048625870976)

I would like to file a complaint against BateryBet regarding an unreasonable delay in my account verification and lack of communication.

I raised a request on March 27 (Request No: 22305695) because I was unable to place bets on my account. Since then, I have fully cooperated with the platform and submitted every document they requested.

The documents I submitted include:

• ID Card

• Selfie holding ID with current date

• Bank statement (PDF)

• UPI app proof showing my name and number

• Bank statement confirming my deposits

• Voter ID

• Additional documents as requested

I have made only 6 deposits on my account, all genuine and from my side:

• January 25 – ₹10,000

• January 25 – ₹4,837

• January 25 – ₹305.60

• February 3 – ₹5,600

• February 3 – ₹5,360

• February 4 – ₹11,293

Initially, while I was submitting documents, the support team responded within 5–8 hours. However, after I submitted all the required documents, they suddenly stopped responding.

It has now been over 20 days, and there has been no proper update. Additionally, there has been no response in the request section for the past 5 days.

I also contacted their email support, but I received only generic replies that do not address my issue.

This behaviour is highly concerning, as it appears that the verification process is being unnecessarily delayed despite full cooperation from my side.

Due to this issue, my account remains restricted, I am unable to place bets, and I am unable to use my funds properly

I kindly request that AskGamblers intervene and help resolve this issue by completing my verification and restoring full access to my account

I am ready to provide any additional proof if required.

Thank you for your support.

My batery account is locked from betting and deposit and withdraw.

When I ask them about reason.

They said they need documents for verification.

I sent them documents.

But now they are not replying.

I have contacted live chat many times but they also said to wait only.

Ask Gambler I need your help to connect with batery support team.

Batery bet complete my verification fast I need to use my account like before.

Id number: 37427419

Request number:21483709

Balance:50000 rs

My player id 49328543

Deposit not received

Deposit 20000 date 14 Feb 2026 time 12 pm

Another amount 25000 18 Feb 2026 time

Another amount 50000 23 Feb 2026 6 am

Another amount 50000 23 Feb 2026 7 am

Another amount 50000 23 Feb 2026 7 am

Please add my amount as soon as possible

Please add my deposit amounts

Hi Battery Bets Support Team,

I am writing this message to formally raise a complaint regarding my pending deposit of INR 10,000, which I made on 13th February. It has now been several days, and the amount has still not been credited to my account or reflected properly in my bank statement.

Despite sending emails earlier and raising multiple requests through the app, I have not received any proper response or resolution. The status of my request has also not been updated clearly, and this delay is causing me serious inconvenience and frustration. I have patiently waited, assuming that it might be a temporary technical delay, but it has now been long enough for this issue to be resolved.

This is my hard-earned money, and I expect a prompt and professional resolution from your team. I request you to immediately check your payment records, verify the transaction made on 13th February, and credit the amount of INR 10,000 to my account without any further delay. If there is any issue from your side, please clearly inform me about the reason along with the expected timeline for resolution.

I would also appreciate a proper confirmation message once the deposit has been processed successfully. Kindly treat this matter as urgent and prioritize resolving it as soon as possible.

If this issue is not resolved promptly, I will be forced to escalate the matter further through appropriate channels. I sincerely hope that will not be necessary and that you will handle this professionally.

Acc no .< sent to the casino >

Request no. 21455265

Please look into this matter immediately and ensure my deposit is credited at the earliest. I am expecting a quick response and a swift resolution.

Thank you.