Complaint #25 BateryBet Sportsbook

50000 and 27320 other withdrawal not payed

By Sid100222

11 months ago

I have raised a withdrawal request of rs 50000 through Batery app on 26.05.2025 which is not received till today i.e. 10.06.2025

For almost 16 days Batery support has been fooling me that they are Working on my request

But nothing is happening they are just copy pasting the common reply which they send to everyone

Further yesterday

They have also marked my

9500,7500,6200 and 4120 withdrawal as success which also i have not received till date and Batery app bas marked it as a success

Please help me sir

I am a single wage earner in my family

And these 50000 rs and 27320 other withdrawal mean a lot to me

My home loan isn’t laments are due

My family expenses are on hold

Please help me get my money back

From the Batery app

Read their review they have stolen the money of many poor people

Please help me

My betting I’d: < sent to the casino >

Screenshot of pending payments are attached as well

Disputed sportsbook BateryBet Sportsbook

Reason Delayed payment

Amount ₹57320

Discussion

AskGamblers

• Support Team

11 months ago

Dear all,

It appears that the player submitted this complaint while another one on the same issue is still open. Therefore, we have no other option but to reject this complaint.

We kindly ask the player to refrain from submitting multiple complaints regarding the same matter in the future.

Thank you for your understanding and cooperation.

We also apologize to the casino team for not noticing this earlier.

Inactive user

11 months ago

Already 11 days have passed and still I am waiting for my 9500 rs

You have been giving me fake UTR numbers to pursue from my own bank

Ask the gambler
Ask the Batery people
Which bank can find a transaction on the Basis OF an UPI UTR NUMBER

I AM MYSELF A BANKER
AND BTERY APP IS GIVING ME FAKE UTR NUMBER WIHTOUR ANY BANK NAME

SINCE UTR NUMBER ALSO CONTAINS BANK NAME

BATERY APP HAS BOT GIVEN THE BANK NAME FROM WHICH THEY HAVE SENT THE PAYMENT NOT THE PERSON NAME NOR THE ACCOUNT NO FROM WHICH THEU HAVE SENT THE PAYMENT

THEY GAVE THE UTR NO FOR MY 7500 rs withdrawal as well which was ultimately found with Batery app and they returned it back on the basia is of my several complaints

So I request you to help me and get my 9500 from these Batery people

I have sent them my bal statement which is very confidential for me even today as well to prove that i habe not Received the money

BateryBet Sportsbook

• Representative

11 months ago

Hello Sid100222,

The issue is actively being pursued in your requests towards the Administration, and is being monitored constantly.
We apologize for the inconvenience and ask you to kindly wait for the updates in the requests.

Regards,
Batery

Inactive user

11 months ago

Dear ask the gambler

Look at the reply of Batery sports book and see their reviews over various platforms

Already 21 days are

Passed and it is a sensitive matter for me only not you

50000 Indian rs are huge sum for me

And 9500 and 7500 as well

It is not about 2-3 thousand it is 67000 rs in total

For a cheat company like you

67000 ra may be nothing but for me my life is depends on this income

Since last 20 days I habbe not slept properly,I get up in the middle of the night expecting my issue is resolved

I am in severe depression and i can’t take it anymore

So please retune my 50000 rs

And 9500 and 7500 others as well

ASK THE GAMBLER please help me 🥺🥺🥺🙏🙏

BateryBet Sportsbook Complaint Stats

Resolved 34 / 35

Avg. Amount $811

Avg. Complaint Duration 15 days

Avg. Response Time 2 days

BateryBet Sportsbook Complaints

See all complaints for this sportsbook

Withdrawal blocked and account blocked

My Batery bet I'd: 66996881

My issue : From 16th may my I'd is been blocked for deposit and withdrawal I have raised request to admin customer support started verification process I have submitted all the documents on 17th may they said it will take 72 hours I have waited for 72 hours and they asked more further verification I have submitted that also. But no response from the customer support i trust this platform very much but at the emergency of funds this platform not supporting me at my lowest .

It's a request from batery bet please resolve my issue i am in a emergency of funds 🙏😭

I am legal individual person don't do this to me

Resolved

₹88,000

Holding 70000 INR winning balance past promised 72 hour verification deadline

Dear AskGamblers Complaint Team,
I am filing a formal complaint against BateryBet regarding a severe delay in manual account verification and an ongoing withdrawal restriction on my funds.
On May 13, 2026, after achieving a winning streak that brought my account balance to ₹70,000 INR, my account was restricted from placing bets, making deposits, or accessing withdrawals. I immediately opened an internal support ticket, registered under Request №23299208.
The administration requested specific manual verification documents: a clear photo of my physical identity document (PAN Card), a selfie holding my ID alongside a handwritten note of the current date, and a photo of my physical ID lying next to my mobile device showing this live administrator chat window. I provided all three requested photos exactly as instructed.
At 18:15 on May 13, the administration explicitly replied to me stating: "Thank you, your documents have been accepted. Please kindly return to this Request in three days (72 hours) to learn about the verification results."
The promised 72-hour review window has officially expired today, May 16, 2026. Despite my outreach, the administration has gone completely silent, refusing to provide the results or unlock my profile. My withdrawal option remains "Temporarily Unavailable." I have fully cooperated with their security protocols and supplied genuine government identification. I request that BateryBet immediately complete this verification review and release my ₹70,000 balance so I can proceed with my payouts.
Thank you for your assistance in mediating this dispute.
Player Account ID: 62874456
Support Ticket: Request №23299208

Resolved

₹70,000

Still waiting for my withdrawal

My account is 70855203. And my email address is <removed>.

I am waiting more than 3 days, but still my withdrawal amount was not credited to my account, whose ID is <removed>

I am not able to place a bet. Not able to deposit, not able to withdraw.

I submitted my documents two times, and bank statement, and also my total balance is 72000, which I'm not able to withdraw, and in-game 90000

No one gave me a solution, and even though I raised a lot of complaints with the bank statement, there is no response till now...

At this time, all my money is trapped in Baterybet app

Please help me, please please please......

Resolved

₹25,000

Withdrawal marked successful but not credited

Dear AskGamblers Complaint Team & BateryBet Team,

My Player ID at BateryBet: 71620988

Registered Email: <removed>

I made a withdrawal request of ₹11,362 INR on 9 April 2026 (night).

On 11 April 2026, the status was changed to "Successful".

However, till today (21 April 2026), the amount has not been credited to my UPI/Bank account.

The current status in the app is showing "Processing".

I have contacted support multiple times, and they are only saying "Processing mein hai" with no payment reference, ARN, or timeline. bank statement password (151020048625870976)

Resolved

₹11,362

Complaint Regarding Deposits not credited by BateryBet

I am submitting a complaint regarding two unresolved deposit transactions on the gaming platform BateryBet.

On 11 April 2026, I deposited ₹50,000. The amount was debited from my bank account and, according to my bank statement, it was successfully credited to the merchant/provider’s account. However, it was not reflected in my BateryBet account. I contacted customer support multiple times, and I was informed that the provider has not received the funds. Later, I was told that a refund would be processed within 10 days, but I am still waiting and have not received any refund or resolution.

Again, on 19 April 2026, I made another deposit of ₹50,000. This transaction is also stuck and has not been credited to my gaming account. When I contacted support, I was informed that a letter has been sent to the payment provider and they are waiting for a response within 3 business days.
However, I have already been waiting for a long time with no proper resolution or clear update.
At this point, both deposits are unresolved, and my total funds of ₹1,00,000 are stuck. I have been repeatedly following up with customer support, but I am only being given delays and unclear responses.

Bank records confirm that the payments were successfully processed from my side, but BateryBet is claiming non-receipt or ongoing investigation. This situation is extremely frustrating, and I have not received any proper resolution despite multiple complaints.

I kindly request AskGamblers to investigate this issue and help me recover my funds or ensure proper crediting of both deposits as soon as possible.

Transaction Details:
Deposit 1: 11 April 2026 – ₹50,000
Transaction ID : 602585427809
Deposit 2: 19 April 2026 – ₹50,000
Transactio ID :204342442829

I am ready to provide bank statements, transaction IDs, and any other required proof.
Thank you for your assistance.

Resolved

Verification delayed for over 20 days

I would like to file a complaint against BateryBet regarding an unreasonable delay in my account verification and lack of communication.

I raised a request on March 27 (Request No: 22305695) because I was unable to place bets on my account. Since then, I have fully cooperated with the platform and submitted every document they requested.

The documents I submitted include:

• ID Card

• Selfie holding ID with current date

• Bank statement (PDF)

• UPI app proof showing my name and number

• Bank statement confirming my deposits

• Voter ID

• Additional documents as requested

I have made only 6 deposits on my account, all genuine and from my side:

• January 25 – ₹10,000

• January 25 – ₹4,837

• January 25 – ₹305.60

• February 3 – ₹5,600

• February 3 – ₹5,360

• February 4 – ₹11,293

Initially, while I was submitting documents, the support team responded within 5–8 hours. However, after I submitted all the required documents, they suddenly stopped responding.

It has now been over 20 days, and there has been no proper update. Additionally, there has been no response in the request section for the past 5 days.

I also contacted their email support, but I received only generic replies that do not address my issue.

This behaviour is highly concerning, as it appears that the verification process is being unnecessarily delayed despite full cooperation from my side.

Due to this issue, my account remains restricted, I am unable to place bets, and I am unable to use my funds properly

I kindly request that AskGamblers intervene and help resolve this issue by completing my verification and restoring full access to my account

I am ready to provide any additional proof if required.

Thank you for your support.

Resolved

₹11,234

4000rs not credited after depositing

Hi, My Batery acc#80261365. I had initiated a deposit on 1st April 2026 @9.12 PM IST. I had created the request for this deposit issue @9.20 PM IST. However I haven't received my deposit till now. I was asked to wait for 3 hours till 3 days, but no proper response yet. I keep getting updates that my issue is being looked at, but no action is being taken to ensure my deposit issue is taken care of. My request id is 22422264. Support team is not giving proper timeline as well on the issue resolution.

Resolved

₹4,000

Withdrawals pending since 25th March

My player id on baterybet is 75714437. On 25th March 2026 I made 3 withdrawals of INR 50000 Details of which are as follows:

1. Withdrawal number 12329091834- still pending for confirmation
2. Withdrawal number 12329278064- withdrawal confirmed on 26the March 2026 but I have not received the amount in my bank account yet. I have provided the bank statement after 72 hours but now no is replying baterybet.
3. Withdrawal number 12329390826- withdrawal is still pending for confirmation.

It's been more than 1 week now and still I have not received my money.