Complaint #1 22Bit Sportsbook

Withdrawal of funds is disabled

By Tolp

3 weeks ago

My withdrawal was cancelled. They stated that I was using a different wallet for the withdrawal. However, this is not true; I use the same wallet, currency, and network (USDT BEP 20). After the withdrawal was unsuccessful, the withdrawal page opens with the message: Authorization error.
Support says to select a different payment method, but this is not possible because the page opens with the error: Authorization error.
Live support chat has been disabled for my account.

Disputed sportsbook 22Bit Sportsbook

Reason Declined payment

Amount $217

Discussion

AskGamblers

• Support Team

1 week ago

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Tolp

2 weeks ago

Good afternoon! The money has been paid. Thank you for your assistance.

AskGamblers

• Support Team

2 weeks ago

Dear 22Bit Sportsbook,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

22Bit Sportsbook

• Representative

2 weeks ago

Hello, we're deeply sorry for this experience. We'll be forwarding it to our technical department and answer as soon as possible.

22Bit Sportsbook Complaint Stats

Resolved 1 / 1

Avg. Amount $217

Avg. Complaint Duration 8 days

Avg. Response Time 2 days