Vave Partners - Non payments from Vave Partners

I have received just one payment from Vave partners in the last 18 months. Understand why they aren't monthly, but I have asked for constant updates which I'm not getting.

Rewards Due:
Jul-24 € 34.18
Aug-24 € 219.37
Sep-24 € 156.76
Oct-24 € 209.26
Nov-24 € 161.73
Dec-24 € -
Jan-25 € 76.24
Feb-25 € 64.49
Mar-25 € 165.20
Apr-25 € 1,259.85
May-25 € 70.40
Jun-25 € 359.46
Jul-25 € 484.50
Aug-25 € 385.04
Sep-25 € 276.99
Oct-25 € 260.23
Nov-25 € -
Dec-25 € 51.28

Payments Made:

May-25 $1432.62 (I can only assume is the € 1,259.85 due in April 2025)

Total Outstanding €2975.13

Any help at this point would be appreciated

Any help at this time would be much appreciated.

Dear tbsea,

We would like to clarify the payment status on our side. Payments covering the period from June 2024 through April 2025 have already been successfully processed in two transactions, as detailed below:

€1,259.85 — https:­//e­the­rsc­an.i­o/­tx/­0x1­c0c­30c­d01­eb6­6bc­2de­c2b­f83­266­338­dec­48f­07d­6fe­6ea­e4d­06c­525­167­6b03c0

€1,252.12 — https:­//e­the­rsc­an.i­o/­tx/­0xf­0ad­7ae­d89­fd5­fe1­4cb­e02­213­9fa­0a3­cce­b00­25a­9ca­72f­d4b­1b2­538­847­efc975

These payments fully cover the rewards accrued for that period.

We also confirm that there are outstanding rewards for the following months, totaling €1,887.90. These amounts have not yet been paid because your default payment method is set to bank transfer. Due to a recent change in our paying company, a new bank transfer agreement is required. As this agreement has not yet been signed, we are currently unable to process bank payments.

If you prefer not to sign the new agreement at this time, we can proceed with payment using an alternative method, such as the cryptocurrency wallet previously used for earlier payouts. Please confirm if this option works for you, or advise if you would like to proceed with signing the new agreement.

We are ready to resolve this matter as soon as possible and look forward to your confirmation.

Best regards,
IviBet Casino

My apologies are offered. I have indeed received 2 payments. I'm not sure why the other one wasn't logged in my accounts.

I will happily accept that the amount outstanding is €1887.90 as mentioned.

However from a communication point of view and wanting to get this amount paid. I have been chasing it for months now, with many unhelpful replies, none of which included setting up a new bank transfer agreement.
I was asked for a wallet address in November, and was told a request was created.

Please let me know how and where I can sign this bank transfer agreement so we can resolve it.

Regards

Or again I am happy to provide a wallet address for payment. But I'd need more understanding of how future payments would be made without taking the time from Ask Gamblers.

Regards

Dear tbsea,

Thank you for your reply and for clarifying the situation.

To help resolve this matter more efficiently going forward, we would like to inform you that your account will now be handled by manager Iryna. She will be your main point of contact for all questions related to payments, agreements, and future cooperation.

You can reach her directly at: iryna@­hel­lpa­rtn­ers.com

Iryna will provide you with clear guidance on the bank transfer agreement, as well as discuss alternative payment methods and how future payments can be processed smoothly without impacting your time with AskGamblers.

Thank you for your patience, and we look forward to resolving this promptly.

Best regards,
Vave Partners

Just to update. I sent an email yesterday morning to the mentioned address.
No response yet and will update when there is one.
Thanks

I am still yet to receive a response to the email.
Unfortunately ignored like I have been for the past few months.

Dear tbsea,

Thank you for the update.

We would like to confirm that your message has been received and forwarded accordingly. The assigned manager is aware of your request and will respond as soon as possible.

We kindly ask for your patience while this is being followed up. There is no intention to ignore your inquiry, and we remain committed to resolving this matter.

Thank you for your understanding.

Best regards,
Vave Partners

Hi.
Payment has now been made for earnings to December 2025.
Thanks all

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.