I wanted to post a warning about Placebo Partners who run several casinos, such as Casino Galaxy, Lucky Bay, and Casino Strike.
These guys tick all the red flags for scammers.
- They regularly launch new casinos with big no deposit bonuses to lure players in.
- They don't take care of their casinos (many errors on them).
- The affiliate back office is barely working. There is no proper tracking and you can't add payment details.
- They have promised for a year that they will improve their back office without anything happening. Just lies.
- They don't respond ever.
I have accumulated income with these guys which I can't withdraw because:
1. I can't add payment details to the account (well, once added they immediately disappear again)
2. They don't respond on any channels.
As far as I know, they have two affiliate managers. One I talked with in the past, and the other never responded regardless of how many messages I sent.
Obviously, in the past, this one guy responded because he wanted traffic. But as soon as it came to getting paid, no response and no help.
What I expect? I expect to get paid my commission and I expect to get a response from them. This is what I want help with. If not, I want you to mark them as the scammers they are to warn others.
Also, the e-mail I have on the account is no longer valid. I've asked them 8 months ago to have this changed, but as I said, they don't respond.
6 months ago

6 months ago
Dear @worldwideg,
Please make sure to update your complaint accordingly and clarify the total amount of the disputed payment/s.
Thanks for cooperating the AskGamblers Complaints Team.
6 months ago
It should be around €250.

6 months ago
Dear Placebo Partners,
Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.