Tops Affiliates - Unresolved tracking problem and no commission paid

Hello,

Throughout August there were issues with Spinoloco. I first reported the problem on August 19th, as the system stopped recording any stats. Only clicks were visible, while registrations and deposits were not being tracked — despite the fact that I was continuously sending traffic.

At that time, my manager reassured me that everything was working normally and that players were being received daily. Then, after two weeks (on September 1st), I was told that there had been a data transfer issue related to unsupported countries and that I should allow some time for the data to be reloaded.

Now, more than a month later, I still see no recorded activity at all, even though I’m confident that traffic was delivered. The only response I keep getting from my manager is to “wait,” but I have not received any concrete updates or resolutions.

I'd appreciate AskGamblers to help so solve this issue.

Dear Tops Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.