The last complaint was rejected because of lack of proof. Please find attached screenshot of nethive affilliate account, and below, my full correspondance with Adam < surname removed > (WINNER) and Mariya (Nethive).
As I said previously, I had a conversation with Adam < surname removed > on the phone which I have no record of, but he said the same to me as what Mariya said on the email: They said I am not receiving commisions because the players I sent to them are winning. But that is bizarre because all 2 players tracked to me on their site have been poker players that have been raked, and therefore I should have commision from that rake. Clearly something is wrong when a poker player has -$524 revenue....as shown in the screenshot.
I would be grateful for any advice or help on the matter as to how I should legally proceed. But even if you do no wish to pursue the issue, I would be grateful if I can make a clear complaint on your site so no one else experiences this.
All the best,
Luke
CORRESPONDANCE:
----------------------------------------------------------------------------
Hi Luke,
Please allow me some time to get this sorted out and I will get back to you as soon as possible.
Regards,
Mariya
-----Original Message-----
From: Professional Poker Staking [mailto:ppstaking@outlook.com]
Sent: Saturday, January 06, 2018 2:59 AM
To: Mariya
Subject: POKER RAKE NET GENETRTAED REVENUE
Mariya, I would be grateful if you would please confirm that you understand that poker rake is different from casino losses, and that you are receiving Net generated revenue from poker rake even if the poker playing is winning money, therefore it is a nonsense that my balance is negative for the last 2 months. I have affiliate contracts with many other poker sites, and you are the first group to try and tell me such a nonsense.
As per my contract with you, I should be receiving a commision of that net generated rake.
- Please inform me how much my players have paid in rake in total.
- Please can you inform me if nethive is regulated by a gaming commision, and please inform me who that gaming commision is.
I'd appreciate if you could email me back in a timely manner, because Adam < surname removed > has in the past ignored me for months. Should this situation not remedy itself, I am going to contract the relevent authorities to complain about the situation.
Luke
On 04/01/2018 21:08, Professional Poker Staking wrote:
> Negative commision for players winning only works for casino games.
> The players I sent you are poker players. You take rake from poker
> players whether they beat the other players or not. and therefore I
> should have % commision of that rake less there bonuses/rakeback etc.....
>
>
> On 04/01/2018 17:56, Mariya wrote:
>> Hello Luke,
>>
>> Nice to e-meet you!
>> As you can see from the stats in your account you had negative
>> commission in November as well as so far for January, meaning your
>> players are winning.
>> I can confirm that you have one poker FD on the 24th last month.
>> If you have more doubts, let me know.
>>
>> Regards,
>> Mariya < surname removed >
>>
>> Nethive Affiliates
>>
>> -----Original Message-----
>> From: Professional Poker Staking [mailto:ppstaking@outlook.com]
>> Sent: Sunday, December 24, 2017 12:45 PM
>> To: Mariya
>> Subject: New player tracked /
>>
>> Hello Mariya,
>>
>> Adam CC you, so I assume I contact you from now on?
>>
>> I sent another player to you today from the UK. Can you confirm to me
>> that he is tracked and playing?
>> Can you confirm to me if I reached the $250 threshold last month
>> because I haven't received any payments from you?
>> Happy christmas and all the best,
>>
>> Luke
>>
>>
>> On 13/11/2017 17:11, Adam < surname removed > wrote:
>>> Thanks Luke, I have passed this on to Mariya who will be dealing
>>> with your account.
>>>
>>> I have also sent your payment form to the payment team who will
>>> update your account for you.
>>>
>>> Mariya will sort out any issues that you may or may not have.
>>>
>>> Kind regards,
>>>
>>> Adam < surname removed >
>>>
>>> -----Original Message-----
>>> From: Professional Poker Staking [mailto:ppstaking@outlook.com]
>>> Sent: Monday, November 13, 2017 5:05 PM
>>> To: Adam [email protected]>
>>> Subject: PAYMENT INFORMATION: LUKE HATFIELD
>>>
>>> Hello, I spoke to you on the phone earlier. I appologise if I came
>>> accross as frustrated, but from my perspective you haven't emailed
>>> me back for over a month. I appreciate I only have one player with
>>> you presently, but that kind of treatment doesn't fill me with joy
>>> about sending you any more players.
>>>
>>> Is there a winner poker affiliates email address other than yours,
>>> and if so please send it to me?
>>> I have attached my bank information for GBP. I was asking you
>>> earlier in our correspondance if you send GBP or if you send EURO
>>> and what exchange rate is used, so I can avoid bank fees, because I
>>> have EUR,GBP and USD bank accounts.
>>>
>>> I believe I am owed $ 72.94 for September, and $103.92 for October.
>>> Hopefully if my player is playing at the same rate then I should
>>> reach the $250 threshold for payment by end of November. When I
>>> receive payment i'll consider sending you more players.
>>>
>>> Thank you for your time,
>>>
>>> Luke
>>>
>>>
>>>
>>> On 14/10/2017 23:05, Professional Poker Staking wrote:
>>>> Hello,
>>>>
>>>> I haven't heard from you in over a week, so just emailing to
>>>> confirm you haven't forgot me.
>>>>
>>>> Are you sending in $72.94 USD to the US account I gave you?
>>>> I can receive in both EUR and GBP, which is why I asked. what
>>>> currency you send in.
>>>> I don't want any exchange rates done your end though because they
>>>> usually aren't mid market rate?
>>>>
>>>> Thank you
>>>>
>>>>
>>>>
>>>> On 03/10/2017 18:49, Professional Poker Staking wrote:
>>>>> I can receive in both EUR and GBP, which is why I asked. what
>>>>> currency you send in.
>>>>> I don't want any exchange rates done your end though because they
>>>>> usually aren't mid market rate?
>>>>>
>>>>>
>>>>> On 03/10/2017 17:41, Adam < surname removed > wrote:
>>>>>> Can you let me know the bank name and Swift Code, it was not
>>>>>> explicitly stated in the account details box.
>>>>>>
>>>>>> Please also let me know if you can receive payment in EUR or GBP
>>>>>> Currency?
>>>>>>
>>>>>>
>>>>>> Kind regards,
>>>>>>
>>>>>> Adam < surname removed >
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: Professional Poker Staking [mailto:ppstaking@outlook.com]
>>>>>> Sent: Tuesday, October 03, 2017 1:36 PM
>>>>>> To: Adam [email protected]>
>>>>>> Subject: Re: monthly commision?
>>>>>>
>>>>>> Please can you tell me what currency the affilliate commisions
>>>>>> are sent in? I assume $USD?
>>>>>> If so please find attached the word doc with US bank account
>>>>>> information.
>>>>>>
>>>>>> All the best
>>>>>>
>>>>>>
>>>>>> On 03/10/2017 09:57, Adam < surname removed > wrote:
>>>>>>> Commission was calculated at a rate of 50% last month, therefore
>>>>>>> 50% of your net gaming ($145) = $73. This month you are on a
>>>>>>> rate of 40% therefore 40% of your net gaming ($23) = $9
>>>>>>>
>>>>>>> Kind regards,
>>>>>>>
>>>>>>> Adam < surname removed >
>>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> From: Professional Poker Staking [mailto:ppstaking@outlook.com]
>>>>>>> Sent: Monday, October 02, 2017 6:01 PM
>>>>>>> To: Adam [email protected]>
>>>>>>> Subject: Re: monthly commision?
>>>>>>>
>>>>>>> I will fill in the form. But first please can you tell me what
>>>>>>> currency the affilliate commisions are sent in? $USD, Euro, £GBP?
>>>>>>>
>>>>>>> Please also tell me exactly what my commision is currently?:
>>>>>>> It says I have a monthly commision of $72.94, But total net
>>>>>>> gaming = $27. Top level revenue = $11.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On 02/10/2017 17:19, Adam < surname removed > wrote:
>>>>>>>> Please can you fill in this form with your payment details?
>>>>>>>>
>>>>>>>> Kind regards,
>>>>>>>>
>>>>>>>> Adam < surname removed >
>>>>>>>>
>>>>>>>> -----Original Message-----
>>>>>>>> From: Professional Poker Staking [mailto:ppstaking@outlook.com]
>>>>>>>> Sent: Monday, October 02, 2017 12:35 PM
>>>>>>>> To: Adam [email protected]>
>>>>>>>> Subject: Re: monthly commision?
>>>>>>>>
>>>>>>>> username: ppstaking
>>>>>>>>
>>>>>>>>
>>>>>>>> On 02/10/2017 10:17, Adam < surname removed > wrote:
>>>>>>>>> Please can you let me know the account username? And I will
>>>>>>>>> look in to this for you
>>>>>>>>>
>>>>>>>>> Kind regards,
>>>>>>>>>
>>>>>>>>> Adam < surname removed >
>>>>>>>>>
>>>>>>>>> -----Original Message-----
>>>>>>>>> From: Professional Poker Staking
>>>>>>>>> [mailto:ppstaking@outlook.com]
>>>>>>>>> Sent: Sunday, October 01, 2017 1:04 AM
>>>>>>>>> To: Adam [email protected]>
>>>>>>>>> Subject: monthly commision?
>>>>>>>>>
>>>>>>>>> Hello,
>>>>>>>>>
>>>>>>>>> I've just looked at my affiliate account on nethive for winner
>>>>>>>>> poker and It says I have a monthly commision of $72.94, But
>>>>>>>>> total net gaming = $27.
>>>>>>>>> Top level revenue = $11.
>>>>>>>>>
>>>>>>>>> Can you explain to me what this means please.
>>>>>>>>>
>>>>>>>>> And when you pay out?
>>>>>>>>>
>>>>>>>>> Did I give you my banking details? How can I do that.
>>>>>>>>>
>>>>>>>>> Thanks
>>>>>>>>>
>>>>>>>>> Luke
