Claps Affiliates - They don't pay the commissions

The manager no longer responds to me, I have a commission of 160 euros to receive and the manager no longer responds to me and the deadline was supposed to have been met at the beginning of the month, according to him (the manager) the commissions are paid at the beginning of the month but without a defined date, but as I have not had any response I am opening a complaint.

Hello dvs7070

First of all, ew sincerely apologize for the delay in responding — we truly value all our partners and understand how important timely communication is.

Regarding your commission:
1. Please note that, as clearly stated on our website https:­//a­ffi­lia­tes.cl­aps.com/, the minimum payout threshold is $500. At the moment, your balance does not meet this requirement.
2. In addition, your traffic has been reviewed by our Anti-Fraud Department, and unfortunately, two multi-accounts have been identified, along with multiple indicators of fraudulent activity.

As per our policy, fraudulent traffic is not eligible for commission payouts. This is a standard procedure aimed at protecting the integrity of our platform and all of our partners.

If you believe there has been a misunderstanding or would like to dispute the findings, please feel free to provide any additional information for review.

Thank you for your understanding.

Dear Claps Affiliates,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the affiliate. Please make sure to state all the relevant terms that you believe have been breached by the affiliate, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

Hello Team,

The email with the evidence and our Anti-Fraud Department’s conclusion regarding the traffic has been sent to suppor­t@a­skg­amb­ler­s.com.

If you have any questions or need any additional information, please let us know.

It is impossible for the traffic to be fraudulent, I have all the evidence of disclosures if necessary

Dear all, 

AskGamblers Complaints Team requested additional information from the Claps Affiliates team.

Dear AskGamblers team,

Thank you for your follow-up.

We’ve already shared detailed findings from our Anti-Fraud team, including screenshots and a full export of player data.

To add: right before reaching a commission of €160 (just above the €150 payout threshold), the partner referred 4 depositing accounts with minimal deposits and no real activity. After that — no traffic was delivered at all.

This clearly indicates an attempt to manipulate the system to trigger a payout. As such, the traffic is fraudulent and not eligible for commission.

We believe all relevant evidence has been provided, but we remain available if any specific clarification is still required.

Best regards,
CLAPS Affiliates team

I have all the traffic evidence! They were sent on June 30th and 31st. If you want to access them, just open my Telegram group (https­://­t.m­e/t­ips­_ce­rte­iras) where the traffic was sent. You can check the time the posts were made and see if they correspond to the time the registrations were made. You can also check the clicks and views I received on the posts.
I am willing to help resolve any other requests for information in the best possible way.

Dear all, 

AskGamblers Complaints Team is waiting for additional information from the Claps Affiliates team.

Dear AskGamblers team,

We’ve sent the additional information and screenshots to your email for review.

We truly hope this will be sufficient to close this complaint

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Claps Affiliates management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed.