I had an agreed deal with Rhino Affiliates of €120 CPA + 35% RevShare, with their brands placed in positions 1–5, which are the highest visibility positions on my website. Deal was made 24.07.2026.

The traffic was generated through my Finnish affiliate website, Bonushanhi, and our social media channels. The majority of the videos we publish receive tens of thousands of views, so the reach is significant and the traffic comes from genuine organic exposure. I have not knowingly or intentionally generated fraudulent, incentivised or otherwise prohibited traffic.

Rhino initially contacted me saying that my August commission was on hold due to “potential CPA irregularities”. I cooperated fully and removed all Rhino brands from my website when they asked me to stop the traffic.

After their investigation, they informed me that they believe I breached T&C section 3.8 and that all of my approximately €2,280 in commissions are forfeited.

Rhino has not provided any specific evidence of wrongdoing. They have not identified any player, FTD or traffic source they consider invalid, nor explained how I breached section 3.8.

I understand that Rhino has the right to investigate suspicious traffic. However, before forfeiting the entire commission balance, I believe they should at least identify which players or traffic were considered invalid and provide the specific reason and evidence.

My affiliate account has now been closed, so I no longer have access to the dashboard.

I am requesting payment of the full €2,280 commission balance generated under our agreed deal. If Rhino believes that any specific players or FTDs are invalid, they should identify them and provide the evidence and specific reason for rejecting them.

I hope AskGamblers can help resolve this, as we don't believe we have done anything wrong, and it is not fair to forfeit the entire commission and accuse us without providing any proof.

Dear Rhino Affiliate Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear Bonushanhi and AskGamblers,

We’re looking into this internally and will get back to you as soon as possible. Thank you for your patience and understanding.

Dear Bonushanhi and AskGamblers,

We’re looking into this internally and will get back to you as soon as possible. Thank you for your patience and understanding.

Hi,

Thanks, I look forward to hearing from you. AskGamblers, please let me know if you need anything from my side in the meantime.

Dear all,
Kindly note that the AskGamblers Complaint Team has requested and is still awaiting additional information from the Rhino Affiliates team. 
Should Rhino Affiliates fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly
Thank you for your understanding