Revenue Giants - Refusal to Pay Commission of $1,122.75 & Refusal to Close Affiliate Account

On March 6, 2019, I sent an email to RevenueGiants.com about why my account balance changed from $948.24 to $110.40 as of March 1, 2019. However, I have not received a reply since March 6, 2019 from RevenueGiants.com about this issue.

In addition, I have accrued $1,122.75 in affiliate commissions of which I have not been paid!

Furthermore, on April 4. 2019, I sent an email to RevenueGiants.com to specifically delete account details and to end affiliate relationship. Since that date, RevenueGiants.com has not responded.

Hello,

We hope this message finds you well.

We have tried to email you several times, but none of our emails could be delivered. Please provide us with your correct contact information (email address or Skype account) via email to suppor­t@r­eve­nue­gia­nts.com and we will get back to you further information as soon as possible.

We are looking forward to hearing from you.

Regards,
Revenue Giants

On June 27, 2019, I responded/replied to RevenueGiants.com at suppor­­t@­r­e­ve­­nue­­gi­a­n­ts.com.

I am awaiting their response and action to my requests above.

Hello,

Thank you for your swift reply.

We have tried to reply to your email again, but could not be delivered. Please try to add our email address to your contacts or make sure it is not blocked. In the meantime, please provide us with your Skype account via email to suppor­­t@­r­e­ve­­nue­­gi­a­n­ts.com and we will get back to you further information about your account as soon as possible.

We are looking forward to hearing from you.

Regards,
Revenue Giants

Hello.

On 28 June 2019, I went to RevenueGiants.com's at https:­//a­dmi­n.r­eve­nue­gia­nts.co­m/a­ffi­lia­te/­ind­ex.php to send my message regarding non-payment of my commission (view attached). You should receive my message shortly.

RevenueGiants.com has my details on file to send my commission payment via bank wire.

Suppor­t@r­eve­nue­gia­nts.com is not blocked on my email account; therefore, I went to https:­//a­dmi­n.r­eve­nue­gia­nts.co­m/a­ffi­lia­te/­ind­ex.php to send my message.

I do not have a Skype account.

I will be awaiting my commission payment as soon as possible.

Hello,

We hope this message finds you well.

We have replied to the message received on your account with the necessary information and we are looking forward to receiving the invoice in order to be able to proceed with the payment.

We are looking forward to hearing from you.

Regards,
Revenue Giants

Hello.

As requested, I sent the details by replying at https:­//a­dmi­n.r­eve­nue­gia­nts.co­m/a­ffi­lia­te/­ind­ex.php.

I look forward to receiving my commission payment shortly.

Hello,

We hope this message finds you well.

Please forward the invoice to suppor­t@r­eve­nue­gia­nts.com , as we did not receive it yet.

We are looking forward to hearing from you.

Regards,
Revenue Giants

Hello.

Below is the invoice that you requested.

I have also sent it to you at https:­­//­a­d­mi­­n.r­­ev­e­n­ue­­gia­­nt­s.c­o­m­/a­­ffi­­li­a­t­e/­­ind­­ex.php.

Please send my commission payment via bank wire as you have my details on file.

July 1, 2019, 12:00 am -------- $51.69
June 1, 2019, 12:00 am --------$78.77
May 1, 2019, 12:00 am --------$89.88
April 1, 2019, 12:00 am --------$90.81
March 1, 2019, 12:00 am------$110.40
February 1, 2019, 12:00 am---$65.45
January 1, 2019, 12:00 am --- $5.62
September 1, 2018, 12:00 am--- $17.64
August 1, 2018, 12:00 am ----- $15.55
July 1, 2018, 12:00 am --------$34.69
June 1, 2018, 12:00 am --------$121.50
May 1, 2018, 12:00 am --------$22.30
April 1, 2018, 12:00 am --------$210.96
March 1, 2018, 12:00 am--------$119.38
January 1, 2018, 12:00 am------$139.80

Hello,

We hope this message finds you well.

Please forward the invoice to suppor­­t@­r­e­ve­­nue­­gi­a­n­ts.com or provide us with a valid Skype account that we can contact you on , as we did not receive the invoice.

We are looking forward to hearing from you.

Regards,
Revenue Giants

Once again...

As requested above, I sent the following invoice below to these emails: suppor­­­t­@­r­­e­­ve­­­nu­e­­­gi­­a­n­­ts.com, ben@re­ven­ueg­ian­ts.com, georgi­a@r­eve­nue­gia­nts.com, alina@­rev­enu­egi­ant­s.com.

I sent the invoice from my @att.net email address, the title is "Invoice for the Amount: $1,174.44 - Posted as BlueThunder on AskGamblers.com."

Also, I sent the invoice below from my @hotmail.com address, the title is "Invoice for the Amount: $1,174.44 - Posted as BlueThunder on AskGamblers.com."

I do NOT have a Skype account.

July 1, 2019, 12:00 am -------- $51.69
June 1, 2019, 12:00 am --------$78.77
May 1, 2019, 12:00 am --------$89.88
April 1, 2019, 12:00 am --------$90.81
March 1, 2019, 12:00 am------$110.40
February 1, 2019, 12:00 am---$65.45
January 1, 2019, 12:00 am --- $5.62
September 1, 2018, 12:00 am--- $17.64
August 1, 2018, 12:00 am ----- $15.55
July 1, 2018, 12:00 am --------$34.69
June 1, 2018, 12:00 am --------$121.50
May 1, 2018, 12:00 am --------$22.30
April 1, 2018, 12:00 am --------$210.96
March 1, 2018, 12:00 am--------$119.38
January 1, 2018, 12:00 am------$139.80

Hello,

We hope this message finds you well.

Please note that we have received your emails, however they do not contain an invoice. Please attach the invoice to any of the emails and forward it to us.

We are looking forward to hearing from you.

Regards,
Revenue Giants

Invoice was sent ... again containing the following information:

Name: xxxxxxxx
Company: N/A
Address: xxxxxxxx
Payment Option: Bank Wire
Amount: $1,174.44

The above information was sent to suppor­­­­­t­@­­r­­­e­­­ve­­­­­nu­­e­­­­gi­­­a­­n­­­ts.com, ben@re­­ve­n­u­eg­­ian­­ts.com, georgi­­a@­r­e­ve­­nue­­gi­a­n­ts.com, alina@­­re­v­e­nu­­egi­­an­t­s.com,

The invoice information was sent more than once from my @att.net email address and [email protected] email address.

I hope this is the final time and hope to get paid soon!

Hello,

We hope this message finds you well.

Please note that we have received the invoice and it has been forwarded to the relevant department so it can be processed as soon as possible. We will let you know as soon as we have an update regarding the payment.

Please do not hesitate to let us know should you need help with anything else.

Regards,
Revenue Giants

Hello,

Please provide us with the following clear details, via email to suppor­­­t­@­r­­e­­ve­­­nu­e­­­gi­­a­n­­ts.com , as the information you have previously provided were incorrect and we were not able to process the payment:

Beneficiary Name
Bank Name
Bank SWIFT
Bank Address
Account number
Routing Number

We are looking forward to hearing from you.

Regards,
Revenue Giants

Hello.

I will provide the following information above and will email it to you within 24 hours.

Hello,

We hope this message finds you well.

Please note that we have received the information and it has been forwarded to the relevant department. We will let you know as soon as we have an update regarding the payment.

Please do not hesitate to let us know should you need help with anything else.

Regards,
Revenue Giants

Hello.

It's been 6 days (4 business days - 15 JUL - 18 JUL) since Revenue Giants posted I would receive my commission.

However, it's 18 JULY 2019, but I still have NOT received my commission payment of $1,174.44 from Revenue Giants.

I think 4 business days is sufficient time to receive a commission payment via bank wire.

Nevertheless, I am still waiting ...

Hello,

We hope this message finds you well.

We have reached out to the relevant department and they will get back with more information on the payment as soon as possible.

Thank you for your patience and understand, we will get back to you as soon as we have an update from them.

Regards,
Revenue Giants

Dear Revenue Giants,
 
AskGamblers Complaints Team is kindly asking you to provide an update on the matter as well as a clear answer of the question when exactly your affiliate partner is going to be paid.

Hello,

We hope this message finds you well.

Please note that the payment has been made the the funds should reach your account by the end of the week.

Thank you for your patience and understanding, should you need any further information, please do not hesitate to let us know.

Regards,
Revenue Giants

Hello.

Finally, I received my commission payment of $1,174.44 on July 24, 2019 from RevenueGiants.com.

Thank you and thanks to AskGamblers.com that made this payment possible!

Consider this complaint resolved.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.