Conquestador Affiliates - Pending affiliate commission Payments

We have a pending invoice from Nov 2021 - April 2022, the total commission is 13.496€
We have made multiple attempts at collecting this over the years, and while beeing meet with assurances and promises, these never amount to an actual payment.
We have been delayed, by unsigned IO´s, Legal problems, wrong bank details, wrong date of invoice, wrong amount to be paid, wire transfer/ Crypto payment and occational delayed responses.

Dear Conquestador Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear VmgFinance,

Please let us know your registration email or login on our platform. We need it to provide details about your account status.

Waiting forward for your answer.

Dear Conquestador Affiliates, 

Kindly note that the users registered username and email with your casino could be found within the notification email sent by our complaint system automatically. To avoid losing time, however, we have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly.  
Thanks in advance for your cooperation.

Dear VmgFinance,

We sincerely apologize for the delay in settling the invoice. We greatly value our partnership with you and deeply regret any inconvenience this may have caused.
We have taken steps to ensure that the payment has been processed until 29.11.2024 (as mentioned in the invoice).
We truly appreciate your understanding and patience in this matter. Please let us know if there are any further concerns, and we remain committed to ensuring timely payments moving forward.
Our managers will be in touch if any additional questions arise.

Kind regards, Conquestador Affiliates.

Dear @VmgFinance,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Dear Askgamblers & Conquestador

I will make sure to post the update as soon as the payment is received

Thank you for the cooperation

Kind regards VMG

Dear @VmgFinance,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Dear Conquestador & Askgamblers

The payment is received, thanks for the help and cooperation in resolving this issue.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.