Partners Club - Payment trouble and communication

Hello! I am BizDev at CPA network AdsVector. I am writing to express my dissatisfaction with the recent service I received at Deeplogic Network.
We did not get reply from Deeplogic during some weeks and did not get a payment as well.
I believe that we can solve all issues and can proceed our cooperation.

Dear @AdsVector,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Thanks for cooperating the AskGamblers Complaints Team.

Dear Partners Club Affiliate Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear @AdsVector,

Thank you for bringing this matter to our attention.

Please be informed that your case has been forwarded to the relevant department for review. We are currently looking into the issue and will get back to you with a detailed response as soon as possible.

We appreciate your patience and understanding.

Best regards,
Partners Club Affiliate Program Team

Dear AdsVector

We would like to kindly clarify that our company is not Deeplogic Network, so it appears there may have been a misunderstanding or a mix-up in the recipient of your message.

Regarding payments to our company, please note that all payouts are processed on the 20th of each month, precisely as communicated to you by your Affiliate Manager.

Best regards,
Partners Club Affiliate Program Team

Dear @AdsVector,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.