Winscore Partners - Problem with payment and traffic

Dear Winscore Partners Team,
I am writing to express serious concerns regarding several issues we have encountered with Winscore Partners. These issues are impacting our decision to continue promoting your platform. The key points of concern include:

Unresponsive Communication: We have repeatedly attempted to contact your team, but there has been no response. This lack of communication is highly unprofessional and concerning.

Pending Payments: There are multiple unpaid payments that are significantly overdue. We have been informed that delays are due to your team being on vacation, which is an unacceptable excuse for a business operation.

Lack of Statistics: The statistics provided by your tracking system are infrequent and often missing. This is particularly worrying as our previous top three brands consistently received active player data. Is there an issue with your tracking system?

Unprofessional Excuses: The rationale provided for delayed payments and other issues, such as staff vacations, is not in line with professional standards.

Pending Payment €291.4911

Dear Winscore Partners,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.