1Bet Affiliates - Non payment of commission for affiliates

I worked for a short time with them as an affiliate, in fact I only listed them at the end of the list, I did not give my interest in promoting them, because from the beginning they seemed very unserious to me. I have always had delays with payments. Now I have 120 euros to collect from them until January, which according to the promises they had to pay until February 15. I asked them several times, I read the messages, or they didn't answer, or they promised to come back. I do not recommend either playing or working with them.

Dear 1Bet Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

This complaint has been reopened as per 1Bet Affiliates request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Dear 1Bet Affiliates,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear AskGamblers and Ultrass89,

We have reviewed the situation and would like to share some information with you in order to have it resolved accordingly.

Regarding this case, the affiliate`s commission has been rolled over for the next month due to Section 4.1 of the Terms and conditions, which he has agreed upon the moment he signed as our partner. The section 4.1 states: 1Bet will pay out a commissions, as defined by 1Bet Affiliate Programme commission structure, provided that you maintain in your account as an affiliate, at least five (5) different Active Wagering Members in any given calendar month.

As a matter of fact, since the beginning of the year (February and January) the affiliate failed to reach the mentioned amount of active customers per month in each of the two months.

We hope that this explains the situation accordingly.

Thank you in advance for your time and consideration!

Kind Regards,
1Bet Casino Team

To be honest, I have not read these terms and conditions. I will read them. However, I remain of the opinion that you are the most unserious and I do not recommend you to anyone for several reasons.
1. Since January, why did you tell me this just now? 2. I wrote to you countless times, I never received an answer. It was also difficult, considering that this year alone you changed 3 managers. 3. I did not promote you because you were not serious from the beginning of the collaboration. Absolutely every time I actually had to ask for my money, the payment was never made automatically, as is done with all serious operators. I have been affiliated for many years, but you are among the only ones I would not really recommend to anyone. In addition, the players complain that either the payments are not made at all, or they are made very late.
Thank you askgamblers for your service and seriousness. You can close the case, from my point of view it is unsolved. I will take care to alert all affiliates.

I think that you also understood their seriousness, from the fact that they also answered here after 11 days. However, it's good that they answered, they didn't answer me at all from January until March. :)

Dear all,

Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that 1Bet Affiliates management acted in accordance with their Terms and Conditions.

Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed.