What's new


What's new

Bob Casino Affiliates - No reaction from manager after change of deal

RESOLVED
Jaiciii Germany
6 years ago

Hello, actually I liked to promote the brands Bob, playamo and Betchan... but since 2 weeks I don't get any reaction from the manager, he reads any messages on Skype but gives no answer... and now I suddenly saw that my cpa deal was just set to zero. Without announcement or message... otherwise i would have redirected them to revshare and changed the links... now i have one payer in this month. that fulfills the previously agreed condition... but since the deal was changed without notice, my earnings are now zero euro.... and for the others who had registered via the cpa link, the coming commission will also be zero. I have written more times and asked what that is, but no answer, no reaction... I asked if he can set the deal for the previous registrations again, and I forward all new ones to Rev share. Because on the cpa link are registrations and also payers available... but nothing and again he has read ! He should tell me please what’s going on, because since my condition was the best places for the brands... they are also still... but if I do not get an answer. I am forced to remove these from the places... because I will receive nothing at all... i don't understand this kind of not answer.

6 years ago

Hello

Hope all is well.

First of all, please contact us about your issue to affili­ate­@pl­aya­mo.com

If You didn't receive the written notification your deal will be calculated on the basis of a former deal.

Kindest regards,

Bob casino team

6 years ago

Hey,
I've probably sent over 10 e-mails without getting any response. The same one Skype...

So this is added manually at the beginning of the month?

6 years ago

Hello

May I kindly ask you to contact us about this issue via email: affili­ate­@pl­aya­mo.com or affili­ate­@bo­bca­sin­o.com

Your deals were recovered until the next month. All affiliate commissions will be paid according to our T&C.

Many thanks,

Bob casino team

6 years ago

Okay i will do again!

Thank you

6 years ago

Hello

If you need any additional assistance please contact us via email:

affili­ate­@pl­aya­mo.com
affili­ate­@bo­nca­sin­o.com

Kindest regards,

Boncasino team

AskGamblers
6 years ago

Dear @Jaiciii,

Please let us know if the case could be considered resolved.

Thank you for your cooperation.

6 years ago

Thanks for the help :) first all is good and I will wait till next year how it’s going on!
Wish the ASKGAMBLERS team and bobaffiliate nice Xmas days

AskGamblers
6 years ago

Dear @Jaiciii,
 
Thank you very much for your kind wishes. AskGamblers Complaints Team would like to use this occasion and wish you too Merry Christmas and Happy New Year! :)

Based on your confirmation, AskGamblers Complaints Team consider this case as Resolved and it is officially closed now. 

Thank you all for your cooperation.