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Gaming Innovation Group Affiliates - Not responding to questions referring to my commissions

RESOLVED
Jaiciii Germany
posted on February 2, 2019

Hey,

I need some help... unfortunately i can't find it under affiliates rizk. i have been a partner for a long time and there have been deposits over 4800 euro and my income from it is equal to -240 euro...each month deposits over 400-500 euro and always - commission... which i can't understand. since more than 3 months i write news about the affiliate portal, by email and about skype and don't get any answer.
maybe you can help me to finally get away with my explanation. as an attachment i send you the report. as a note i have a 35 revshare deal
First Deposit Count: 30
Deposits: 4814€
Bonus: -4,303 €
Net Rev: -691€
stake: 68681€
commission: €-236.42

i send the file via email

posted on February 4, 2019

Hello!

Sorry to hear about your experience.

Kindly check your private messages and provide us with the requested details, so that we can have a look into your case and see what has happened.

Kind regards,
- Your GUTS Ask Gamblers Team

posted on February 5, 2019

I wrote in the last 3 weeks 10 emails.. and never get any reply.. I also write in the message center from the affiliate

posted on February 6, 2019

Hello,

I'm really sorry to hear that. I have sent you Private Message to your inbox, I kindly ask you to reply to that message in your inbox. After that, I can check this and come back to you.

Kind regards,
- Your GUTS Ask Gamblers Team

AskGamblers
posted on February 10, 2019

Dear @Jaiciii,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.

Gaming Innovation Group Affiliates complaints

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