Joya Affiliates - Joya Affiliates Doesn't pay

Hey,
Joya Casino own us money for a long time already.
We sent them the invoices as they asked for and dont pay them.
They claim "finance" department gonna decide when to pay them.
As you can see, our finance also asked about the old invoices and never got an answer from them via skype.
They keep promising to pay but nothing is happaning.

Hello Ethan and respected forum,

We are pleased to confirm that the initial invoice for our agreed collaboration was paid on time. Following this, we have begun a thorough review of all traffic received from your side.

As outlined in our Affiliate page policy, for a CPA deal to be eligible, at least one-third of depositors are required to redeposit. Despite not meeting this requirement, we have decided to process payments for all outstanding invoices.

Please be assured that these payments will be made in the shortest possible time.

Thank you for your understanding and cooperation.

Joya Casino Representative

Dear @cdeals,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.

Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello all,

I will confirm that issue has been solved ONLY after they will provide HASH for all open invoices.
Moreover, they also should pay July's which closed only today.
Ill keep you posted about all open balances with them.

Its very non polite to hold money as they do.

What will they do if Ill hold their salaries like this with out coming back with answers?

Ill keep this case open ONLY after Ill get paid for all.
Moreover, I have a hybrid deal with them so Ill keep all posted here if they will make issues in the future.

They have NO DEPOSIT BONUS offer and complain also for low conversion and value.

Its well know that with NO DEPOSIT OFFER it takes time to get good value.

Hello all,

As I said, it will be paid as soon as possible even though this partner is not eligible by our Affiliate policy. We will make an exception.

We will let you know when it's done.

Thank you.

Best Regards

Hey,

Still nothing from their end.

Dear forum and Ethan,

I need to inform you that two invoices have been paid, one more left and it will be paid asap. Affiliates received the payment so this is close to finalization.

Thank you.

Best regards,

Joya Casino

Hello,

Ill confirm we got it all only after July's will be paid.

Thank you.

I confirm we got all pending balance.

If some issue will comeup again Ill keep you posted here.

Thank you.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.