Hola Partners - Hola Partners do not pay the commission for several months

Good day!
This is to inform that Affiliate Program Hola Partners do not pay our commission for several months already (in the amount of 971 euros) and do not respond to any of our messages on the Skype.
We urge Hola Partners to get back to us in regards to this situation immediately and provide the commission owed to us in the full amount. Failing to do so will result in our decision to terminate any further collaboration with this company and discourage others from joining their affiliate program.
Please see the link to the GoogleDrive with 3 screenshots from our Skype chat with Hola Partners: https:­//d­ocs.go­ogl­e.c­om/­doc­ume­nt/­d/1­AXM­E1a­C_T­DdA­K-e­mMq­49F­7Ik­mse­H8D­yCU­ohw­sUk­6hx­M/e­dit­?us­p=s­haring

Dear affiliate,

Unfortunately we are not able to open the link you provided to review the screenshots. We have checked our active affiliate accounts and could not find any records that match your description.

We can assure you that every invoice received from our affiliates is always paid.

In order to review your account, can you please send us your affiliate id at suppor­t@h­ola­par­tne­rs.com?

Best regards,
HolaPartners

Hello, Thank you for you reply. I am trying to send you the info to the indicated e-mail but it shows mistake in the email address (pls see screenshot). Please kindly provide another email. Thanks.
Regards,

Dear affiliate,

Thank you for the screenshot, we have found your affiliate account.

The email address is correct. However, we are going to send you an email to the email address linked to your affiliate account.

Kind regards,
HolaPartners Team

Hello, could you please kindly advise if you have sent an email to the email address indicated above as agreed?
Thank you.

Dear Affiliate,

We sent you the email on the 9th to the email address linked to your affiliate account. Please check in the spam folder, in case our email was sent there.

Kind regards,
HolaPartners Team

Dear @reg2dep,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.