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Dunder Affiliates - Doesnt pay

UNRESOLVED
TaaviH Finland
posted on May 5, 2020

I have worked with ReefMedia a month. Now that the month is coming to an end and the income should be equalized, they announced they are not going to pay. Casinos are reportedly suspected of fraudulent activity.

However, I cannot accept this, as I cannot influence players' deposit amounts or other policies. Earlier, I was told that players need to deposit a second time so the action doesn’t look suspicious. Unfortunately, I can't influence this either, because I don't know who the players are.

I have a program within 9k €, consisting of a multi-casino Hybrid deal. Now my account is closed, but I have footage from my most recent earnings report that said payments were due. I'm happy if I get to pay what the image was taken in my account.

My manager said Lapalingo and Dunder accuse of fraud. I have not received any documents or evidence of fraudulent traffic from those casinos. Attached is a picture of ReefMedia's desktop. As the picture shows, there are receivables of about € 9,000

My manager also reported weekly that traffic to the casinos looks good and thus the amount was able to grow that high.
Yesterday, he said players who have already deposited need to get more deposits so it doesn’t look bad. I said I’m trying to get people who have already played to deposit, even though I don’t know who they are. This morning I received an announcement that my account will be closed and my payments will remain locked for 6 months

I also have other casinos through them that, according to my manager, nothing has been complained about, so why do they also withhold money from places like Justspin and Olybet?

It was also argued to me that all players deposit the same amount of € 100, but as the picture shows, this is not the case. If the amount of deposits divided by the number of depositors would be for example in the Just Spin deposit per person was 349 € ... And I am quite sure that this kind of average deposit amount is not correct.

I also wonder why a € 100 deposit is a problem if the casino offers e.g. a bonus up to € 100. Even in this situation, I would deposit the maximum amount.

So in its simplicity, I want an explanation as to why the money is not being paid. I understand that from now on the amount will no longer increase, but the amount increased so far without any problems belongs to me!

AskGamblers
posted on May 9, 2020

Dear @TaaviH,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

posted on May 11, 2020

Dunder payment 1400€. Everything with Rabbit Affiliates is ok.