What's new


What's new

Hero Affiliates - Denied Affiliate Commissions

UNRESOLVED
10 months ago

I am writing to express my concern regarding the pending CPA commission for October. Despite receiving confirmation of the agreed CPA amount, I have not yet received the payment.

I would also like to bring to your attention that based on your confirmation, I started driving traffic for November. However, the delay in settling October’s payment is affecting our professional relationship and trust.

I kindly request you to prioritize this matter and process the due payment at the earliest. Please confirm the status of the payment and provide a timeline for resolution.

Looking forward to your prompt response.

AskGamblers
10 months ago

Dear @Vishnu1994,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed payment/s.

Thanks for cooperating the AskGamblers Complaints Team.

10 months ago

our total amount of Oct. month is €7,200.00

AskGamblers
9 months ago

Dear Hero Affiliates Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.