Good day,
I am submitting this complaint regarding an affiliate payment dispute with 22Bet Partners.
Before I started promoting 22Bit, I agreed on a custom CPA deal with my affiliate manager:
* €100 CPA per qualified First Time Depositor (FTD);
* Monthly payments;
* A 60% deposit KPI.
Before accepting the deal, I specifically asked how the KPI worked. I was told that if I earned €1,000 in CPA commission, I simply needed at least €600 in total player deposits. No turnover requirement, wagering requirement, NGR requirement or any additional conditions were ever mentioned.
Based on this agreement, I started promoting 22Bit to my crypto-focused audience.
Throughout the campaign, my affiliate manager regularly reviewed my statistics and confirmed that everything looked good. I was told that my average deposit was around €116, total deposits were approximately €2,800, and the only comment made was that players were winning. At no point was I informed about fraud concerns, suspicious traffic, or any compliance issues.
The issues only began when it was time to receive the agreed CPA commission.
Timeline
March 2, 2026 – Payment Dispute Begins
After the reporting period ended, I contacted my affiliate manager to check the monthly statistics and proceed with payment.
Instead of confirming the CPA payout, I was informed that the analytics team had allegedly detected fraudulent activity.
The first explanation was that players had deposited approximately €3,800 and withdrawn around €3,700, which was considered suspicious. I requested evidence, but no details were provided, as internal analysis cannot be shared.
During the same conversation, despite the original CPA agreement, I was offered a change to a 20% RevShare model.
Changing Explanation
As the discussion continued, the reasoning changed.
Instead of focusing on deposits and withdrawals, I was told the issue was player turnover. Some players with higher deposits allegedly had low wagering activity, which was considered suspicious.
This was the first time turnover had ever been mentioned.
However, turnover was never part of the original agreement.
I explained that gambling behaviour varies naturally and that I cannot control how users play after registration.
Payment Put on Hold
Later, I was informed that the payment would be placed on hold while future player activity was monitored.
It was also stated that trusted players could still be paid after further review.
At this point, I understood the investigation to still be ongoing.
March 4, 2026 – KPI Discussion
I reminded my affiliate manager of the original agreement.
I had generated approximately 27 FTDs, which should have resulted in around €2,700 CPA commission.
Under the agreed 60% KPI, approximately €1,620 in deposits was required.
Instead, total deposits were around €4,000, meaning the KPI was exceeded.
Despite this, it was suggested that some deposits were made only to meet KPI requirements, which had never been mentioned before.
Changing Reasons
During the following discussions, the explanation changed multiple times:
* deposits vs withdrawals;
* low turnover;
* future activity monitoring;
* partial payment eligibility;
* alleged cryptocurrency connections.
At one stage, it was also stated that some players were genuine and could be paid later.
No evidence supporting any of these claims was provided.
Final Decision
After several days, I was informed that the Fraud Department had completed its review.
The final explanation was that players were allegedly linked through cryptocurrency transactions, gameplay patterns, and verification data, and therefore the account was classified as fraudulent.
No evidence was provided to support this conclusion.
A request for escalation or further clarification was denied.
---
## Why I Believe This Decision Is Unfair
All agreed CPA conditions were fulfilled:
* required number of FTDs were delivered;
* 60% deposit KPI was exceeded;
* no prior warning about fraud or traffic issues was given during the campaign.
The reasons for rejection changed multiple times after the traffic had already been delivered.
None of the later conditions were disclosed before the campaign started.
They owe me 2800 EUR.
All relevant chat logs and supporting evidence are attached for verification.
Hello Nickbonus,
We are sorry to hear that you have faced this situation.
To help us review the matter faster, please provide your Aff ID and let us know who your affiliate manager is.
Once we receive these details, we will be able to check the case further and provide an update.
Hi!
Can you share your e-mail or telegram when i can message you ?
Dear Nickbonus,
Here it is [email protected]
I sent everything to your email.
Hello, dear Nickbonus,
Thank you for providing the requested details. We have received the information and will review it accordingly.
Dear AskGamblers Team,
We have also sent you additional information regarding this case for your review.
Thank you for your patience and cooperation.
Hi,
I still haven’t been contacted by anyone regarding this matter. Could you please let me know when someone will get in touch with me?
Thank you.
Dear Nickbonus,
We would like to respond to the matter directly, including why the reasoning may have appeared to change during the previous communication.
Affiliates are managed on a day-to-day basis by affiliate managers. However, the initial review of CPA payouts is handled separately by our fraud department through an automated scoring model, without the affiliate manager’s direct involvement at that stage.
This is why the manager could not provide the exact reason immediately. At the time of the first inquiry, the account had already been flagged by the scoring model across several independent parameters, but the details were still being reviewed and confirmed by the relevant department.
The manager communicated the information as it was received from the fraud team, rather than introducing new reasons after the fact. We understand that from your side this may have looked like a changing explanation. In hindsight, it would have been better to clarify from the beginning that the review was being conducted in stages and that the interim findings were not yet final.
The scoring model does not rely on one single indicator. It evaluates a combination of independent factors, including welcome bonus rejection, gameplay patterns, deposit and withdrawal structure, and transactional concentration patterns that are not typical for organic traffic.
When these factors were reviewed together and compared against the usual baseline of organic traffic, the traffic profile showed a significant deviation.
For confidentiality reasons, we cannot disclose the underlying transactional or player-level data in a public complaint thread. However, we are ready to provide a more detailed breakdown privately to the AskGamblers team if this is required for the review of the case.
We remain open to reviewing the matter further if you can provide a clear explanation for the specific spikes in suspicious FTDs, especially registrations that were not connected to any social media post, stream, or other public audience source that we could verify.
I am submitting this complaint regarding an affiliate payment dispute with 22Bet Partners.
Before I started promoting Betlabel casino, I agreed on a normal CPA deal with my affiliate manager:
Max.P
deal was: €100 CPA per qualified First Time Depositor (FTD);
KPI:
A 50% deposite compare to the commision every month, (I had almost 3 times deposite compare to the commision)
The main issue is that I fully met the agreed KPI, and in fact exceeded it by almost three times. The average deposit per player was €132, which was significantly higher than the required KPI. With several 2.-3.-4. depisitors.
Despite this, when I contacted my affiliate manager, Max.P, to request my CPA payment, his immediate response was that everything was fine and that I did not even need to submit an invoice. However, only a few days later, I received a completely different explanation claiming that 95% of my traffic consisted of duplicate or multi-account users.
This accusation is simply not possible considering how my traffic is generated.
The platform through which users gain access first requires them to pass a verification bot. This bot automatically checks whether an IP address has already been used and whether the Discord account has previously been verified on another server from the same IP address. The result is sent directly to me, and only after successfully passing this verification can users access the channels where I publish my affiliate tracking link.
Because of this system, duplicate accounts and multi-account registrations are filtered before users can even access my affiliate links. Therefore, duplicate or multi-account traffic is simply not possible through my community. I have worked with many affiliate programs over the years and have never experienced any issues regarding duplicate traffic or fraud.
Throughout this dispute, Max.P made several different claims about what was supposedly wrong with my traffic. I have screenshots of our conversations, and many of his statements can be proven to be false, including the allegation that 95% of my traffic consisted of duplicate or multi-account users.
I specifically asked them to verify the IP addresses, registration details, or any other data they claimed to have. I also requested a Fraud Report several times, but they refused to provide one. Instead of presenting evidence, Max.P simply continued making unsupported assumptions and accusations.
The agreed CPA payment should have been approximately €4,300. During that period, my players deposited approximately €5,700, distributed across 43 qualified first-time depositors. In addition, there were approximately 15–20 second deposits, as well as numerous third and fourth deposits from returning players. In my opinion, and according to every affiliate manager I have worked with, these are very strong traffic statistics that clearly demonstrate high-quality users.
Eventually, it became clear that Max.P's real concern was not duplicate accounts at all. The actual issue was that several of my players won money, resulting in negative Net Gaming Revenue (NGR). With 43 depositing players and €5,700 in total deposits—including several players who made large deposits—this outcome is entirely possible and not uncommon in the online casino industry.
Nevertheless, Max.P stated that it was "impossible" for players to win more money than they lost. This statement is simply absurd. In any casino, players can either win or lose, and both outcomes are completely normal.
To better understand the situation, I spoke with several Hungarian casino streamers. I discovered another streamer whose affiliate manager was also Max.P, and he experienced exactly the same problem. In that case, Max.P explicitly stated in writing that because the NGR was too low, meaning the players had won money and the company had not generated enough profit, they would not pay his CPA commission, which was approximately €500. I have screenshots of this conversation as well and can provide them if necessary.
This condition was never mentioned during our negotiations. A standard CPA agreement is based on qualified first-time depositors, not on whether those players later win or lose. The possibility of players winning is an inherent part of casino gaming and should never affect an affiliate's right to receive the agreed CPA payment.
Interestingly, my acquaintance was eventually paid his €500 commission. In my opinion, the only reason for this was that the amount was relatively small.
In my case, however, the unpaid commission is approximately €4,300. Since my players happened to win and the account generated negative NGR, I believe the company/manager attempted to avoid paying my commission because the campaign was temporarily unprofitable for them.
Furthermore, Max.P has now completely abandoned his original accusation regarding duplicate traffic, presumably because he knows there were no matching IP addresses or any other evidence supporting that claim. His new explanation is now "multi-accounting."
To be clear, he's not saying that one person created two, three, or more casino accounts. Instead, the only issue he's now claim to have found is that, among the 43 players, there was one case where two players allegedly requested withdrawals to the same cryptocurrency wallet address.
It is entirely possible that one of the players did not have their own cryptocurrency wallet and simply asked a friend to receive the withdrawal on their behalf. I do not believe that this alone constitutes meaningful evidence of fraud or multi-accounting, especially considering the overall quality of the traffic and the absence of any duplicate IP addresses or registration data. I have worked with 15–20 affiliate programs throughout my career, and I have never encountered any issues because a player withdrew their winnings to a friend's cryptocurrency wallet.
I kindly ask that you independently verify all available information, including IP addresses, registration details, traffic quality, and any other relevant data, rather than relying solely on unsupported statements made by the affiliate manager.
While browsing the AskGamblers Affiliate Complaints section, I also noticed complaints from other affiliates describing very similar situations, where the issue appeared to be that their referred players had won money instead of losing it, and their CPA payments were subsequently disputed or withheld. I do not know the exact details of those cases, but the similarities are concerning.
I respectfully ask you to investigate this matter thoroughly. My affiliate manager, Max.P, has been neither professional nor helpful throughout this dispute. It has been impossible to have a constructive discussion with him. Instead, he has repeatedly provided contradictory explanations, unsupported accusations, and statements that he later abandoned.
As I mentioned above, I also possess screenshots showing that he has previously refused to pay affiliates whose players generated low or negative NGR because they won money, despite those affiliates having standard CPA agreements.
Affiliate ID: 968535
email: ilonaherkesz@gmail.com
So now you’ve apparently scammed someone else with the same CPA excuse, and you’re replying to me with someone else’s report.
What’s even more interesting is that they are saying exactly the same things I have been saying all along: you kept contradicting yourselves, and your partners were actually paid based on NGR.
I hope everyone can now see how unprofessional this company is. Instead of providing clear answers, all you do is avoid the questions and keep changing your story.
I sincerely hope nobody else makes the same mistake I did by entering into a partnership with your company.
they did the exact same thing with me Nickbonus that's why i replied to your complain with my situation and what my manager said was unbelievable about why they refuse to pay me ....
aff id: 968535
email: ilonaherkesz@gmail.com
AskGamblers
Dear all,
Following a careful review of this case, the AskGamblers Complaint Team has determined that this complaint has been compromised by another user. Due to this breach and clear indications of fraudulent activity, we have made the decision to reject the complaint.
Furthermore, as we maintain a zero-tolerance policy toward any abuse of our platform, a permanent ban has been imposed on the submitter, restricting them from using our services moving forward.
