Good day,
I am submitting this complaint regarding an affiliate payment dispute with 22Bet Partners.
Before I started promoting 22Bit, I agreed on a custom CPA deal with my affiliate manager:
* €100 CPA per qualified First Time Depositor (FTD);
* Monthly payments;
* A 60% deposit KPI.
Before accepting the deal, I specifically asked how the KPI worked. I was told that if I earned €1,000 in CPA commission, I simply needed at least €600 in total player deposits. No turnover requirement, wagering requirement, NGR requirement or any additional conditions were ever mentioned.
Based on this agreement, I started promoting 22Bit to my crypto-focused audience.
Throughout the campaign, my affiliate manager regularly reviewed my statistics and confirmed that everything looked good. I was told that my average deposit was around €116, total deposits were approximately €2,800, and the only comment made was that players were winning. At no point was I informed about fraud concerns, suspicious traffic, or any compliance issues.
The issues only began when it was time to receive the agreed CPA commission.
Timeline
March 2, 2026 – Payment Dispute Begins
After the reporting period ended, I contacted my affiliate manager to check the monthly statistics and proceed with payment.
Instead of confirming the CPA payout, I was informed that the analytics team had allegedly detected fraudulent activity.
The first explanation was that players had deposited approximately €3,800 and withdrawn around €3,700, which was considered suspicious. I requested evidence, but no details were provided, as internal analysis cannot be shared.
During the same conversation, despite the original CPA agreement, I was offered a change to a 20% RevShare model.
Changing Explanation
As the discussion continued, the reasoning changed.
Instead of focusing on deposits and withdrawals, I was told the issue was player turnover. Some players with higher deposits allegedly had low wagering activity, which was considered suspicious.
This was the first time turnover had ever been mentioned.
However, turnover was never part of the original agreement.
I explained that gambling behaviour varies naturally and that I cannot control how users play after registration.
Payment Put on Hold
Later, I was informed that the payment would be placed on hold while future player activity was monitored.
It was also stated that trusted players could still be paid after further review.
At this point, I understood the investigation to still be ongoing.
March 4, 2026 – KPI Discussion
I reminded my affiliate manager of the original agreement.
I had generated approximately 27 FTDs, which should have resulted in around €2,700 CPA commission.
Under the agreed 60% KPI, approximately €1,620 in deposits was required.
Instead, total deposits were around €4,000, meaning the KPI was exceeded.
Despite this, it was suggested that some deposits were made only to meet KPI requirements, which had never been mentioned before.
Changing Reasons
During the following discussions, the explanation changed multiple times:
* deposits vs withdrawals;
* low turnover;
* future activity monitoring;
* partial payment eligibility;
* alleged cryptocurrency connections.
At one stage, it was also stated that some players were genuine and could be paid later.
No evidence supporting any of these claims was provided.
Final Decision
After several days, I was informed that the Fraud Department had completed its review.
The final explanation was that players were allegedly linked through cryptocurrency transactions, gameplay patterns, and verification data, and therefore the account was classified as fraudulent.
No evidence was provided to support this conclusion.
A request for escalation or further clarification was denied.
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## Why I Believe This Decision Is Unfair
All agreed CPA conditions were fulfilled:
* required number of FTDs were delivered;
* 60% deposit KPI was exceeded;
* no prior warning about fraud or traffic issues was given during the campaign.
The reasons for rejection changed multiple times after the traffic had already been delivered.
None of the later conditions were disclosed before the campaign started.
They owe me 2800 EUR.
All relevant chat logs and supporting evidence are attached for verification.
Hello Nickbonus,
We are sorry to hear that you have faced this situation.
To help us review the matter faster, please provide your Aff ID and let us know who your affiliate manager is.
Once we receive these details, we will be able to check the case further and provide an update.
Hi!
Can you share your e-mail or telegram when i can message you ?
Dear Nickbonus,
Here it is [email protected]
I sent everything to your email.
Hello, dear Nickbonus,
Thank you for providing the requested details. We have received the information and will review it accordingly.
Dear AskGamblers Team,
We have also sent you additional information regarding this case for your review.
Thank you for your patience and cooperation.