Dear AskGamblers Team
I am contacting you regarding a payment issue with Buzz Affiliates. My affiliate manager admitted that the NNCO (No Negative Carry Over) was not set up properly because they did not clearly explain it to me when we started working together. As a result, a negative NGR carried over, and I lost €600 in commissions.
This was not my fault, as I was never informed clearly about this setup. I believe I should be paid the €600 I earned, and I hope you can assist me in resolving this issue.
Thank you,
Simply_Gamblers Team

Dear Buzz Affiliates,
Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.
Thanks in advance for your cooperation.
Hello AskGamblers team,
We can confirm that this matter is being discussed in private channels.
We do not want to post screenshots due to privacy concerns.
When there is an update we will post it here.
Kind regards,
Buzz Affiliates Team
I would like to publicly APOLOGIZE for the unnecessary report to Buzz Affiliates. It was my own fault for rushing to AskGamblers instead of getting a response from the affiliate first. We are currently in communication with each other to resolve the issue. Thank you very much for your time and sorry for the inconvenience.🙂

Dear @SimplyGamblersTeam,
The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.
Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.
Thanks in advance for your cooperation.
We will solve the issue between us.
Thank you for your time and your help !

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.
Thank you all for your cooperation.