888STARZ Partners - Affiliate commission not paid

Hello,
I would like to file a complaint against 888Starz Partners affiliate program.
Affiliate username: < sent to the partner >
Affiliate ID: 3552823
I have been working with this program for a long time and they always paid my commissions in the past. However, this month they suddenly stopped paying without any clear explanation.
Additionally, my agreed 45% RevShare deal was unilaterally reduced to 25% without any prior notice or agreement, which is a serious breach of our partnership terms.
Current situation:
My account shows $53.03 withdrawable balance
Payments have not been processed
Support does not provide a clear explanation
Communication is vague and unhelpful
I contacted their manager multiple times and only received generic responses, but no clear reason why my commission is not being paid.
I believe this is unfair treatment and a violation of affiliate agreement terms. I am requesting AskGamblers to mediate and help resolve this issue so I can receive my earned commission.
Thank you.

They are now stating that the minimum payout is $100 starting today.
Of course I am a fool. They don't want to pay out this little money!!!!! 🤬🤬🤬🤬🤬

Pay me my money!!!! Aren't you ashamed that you can't pay $50??? How do you imagine this??? The company went bankrupt??? I'm very disappointed..
I'm asking for my money today..

Shame! You can't afford $53???

😡😡😡😡😡😡😡😡😡😡😡

You don't answer, you < offensive language removed >

< offensive content removed >

They didn't pay my salary on time. That's why my balance went into the red. They kept me waiting. That was their goal. This completely violates our agreement and is invalid. Dishonest. No one should work with them. < offensive language >

Dear @Rodika99880,

Please keep in mind that AskGamblers Complaints Team maintains zero tolerance towards verbal aggression or any other kind of behavior which could be considered as offensive. Please refrain from using abusive epithets from now on, otherwise it may result in your current complaint being rejected.

Thank you for your cooperation.

I would like to apologize for my earlier tone, but the situation remains extremely problematic and I would like to clearly outline the facts.
My affiliate payment from last week was 53 USD. Weekly payments are due every Tuesday, and the minimum payout threshold is 30 USD, which I fully met. Despite this, the payment was not made on time.
I have proof that they promised in writing that the remaining balance would be paid the following week. However, the payment still has not been made. It is important to emphasize that this amount is not due because of a promise, but because it was rightfully owed according to the payment cycle. I will also provide evidence of this promise.
During the delay, my players won, which caused my affiliate balance to turn negative, currently around -50 USD. This means that not only did I not receive my payment, but my balance went negative solely because the rightful payment from last week was withheld and delayed.
This practice is invalid and unfair according to our agreement.
Additionally, my 45% revenue share was unilaterally reduced to 25% without any prior discussion or notification.
I have been working with the company since August last year. Since then, my players have deposited nearly 20,000 USD. Based on the data, the company’s profit from this is approximately 2,000 USD, which shows that my players tend to win more than they lose. I will provide evidence of this as well.
Another serious issue is that they are now claiming the minimum payout has always been 100 USD, which is not true. Then they changed their statement and said it only became 100 USD from today. These statements directly contradict each other and are false. I will provide proof that I was previously paid when my balance was only 30 USD, which confirms the real minimum payout threshold.
At this point, it is clear that everything possible is being done to avoid paying my 53 USD.
I believe the real issue is that my players are winning at a high rate, and they are trying to compensate for this by withholding my payments. This is not my responsibility. This behavior is unfair and unacceptable in every way.
It is also concerning that my previous messages were ignored, but as soon as I sent a stronger message, they immediately responded to my complaint.
It is disappointing that I have to fight for 53 USD, but I will not let this go because this money is rightfully owed to me under the payment terms.
I kindly request the payment of my 53 USD from last week.

888starz simply refuses to respond! Sincerely, please call the 888starz partner to respond and pay out my money!

Dear 888STARZ Partner Affiliate Program,

Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Hello!
Thank you for your message.
Please note that the case is still under review on our side. We are currently investigating the matter and will get back with an update as soon as there is any new information available.
We appreciate your patience and understanding.

I have submitted all the evidence! That money is rightfully mine according to the agreement! I would like to receive it sooner than later!

Your case is currently under review. We will provide an update as soon as possible.

Okay. I have provided all the evidence on my part. It's a joke that I have to spend weeks fighting for my own money. I am very disappointed.

I demand the 45% Rs that we agreed upon!

When will you give me my money??? 🤬
PAY!

Dear AskGamblers,

I would like to update my complaint again regarding the 888Starz Partners affiliate program.

Affiliate username: RODI99
Affiliate ID: 3552823
Email: patrik­mol­nar­336­@gm­ail.com

The $53 payment was previously promised but was not fulfilled.
They waited until a week passed, my balance turned negative, and then used this as the reason not to pay the amount. The payment has still not been made.

My balance has now increased again to approximately $37, and today they once again promised the payment (this is not a promise but a payment that is rightfully owed).

They promised the payment for tomorrow while still claiming that the minimum payout limit is $100.

This is a complete contradiction:

The $53 payment was promised but never paid.

Now the $37 payment has also been promised.

At the same time, they claim the minimum payout is $100.


If the minimum were truly $100, they would not promise another payout for my current balance.

I have been working with them since August 2025 and have received multiple payments around $30 in the past, which I can prove with evidence.

Based on the current situation, a clear pattern can be seen: they promise the payment, delay it, and then wait until the balance turns negative so the payment is never made.

I am attaching all evidence.

I kindly request AskGamblers’ help in investigating this matter.

Thank you.

I demand that you stop playing games with me. We have been working together since August, and I do not have a single fraudulent player. My players have deposited $20,000 since last August. It is not my fault if they keep winning more than they lose. I should not be punished for this. Why is this being taken out on me? Why is my payment being taken away, for example reducing my 45% to 25% unilaterally? I demand my rightful $53 immediately now, plus the $37 tomorrow. I am fed up now. I have to fight for my own money. I cannot believe this. This is shameful. I am fighting to finally receive the payment that rightfully belongs to me. I will not accept any more lies. Pay what is owed!!! 🤬 I do not work day and night for nothing. I advertise.

Dear AskGamblers,
Today I received the payment of $37. My question is: why didn’t I receive the $53 two weeks ago?
I have spoken with several people who work with the same company, and they regularly receive payments as low as $30. This clearly proves that withholding my payment was unjustified, and the claim that the minimum payout is $100 is not true.
I believe my payment was intentionally withheld in the hope that my balance would turn negative so that my earned commission would not have to be paid. This is a serious violation of our agreement and constitutes discriminatory treatment.
I have evidence from multiple partners who confirmed that they received payments of around $30 without any issues. I state all of this truthfully and without exaggeration.
I request an immediate investigation of this matter and the prompt payment of the remaining $53.
Kind regards.

Dear 888STARZ Partners

The AskGamblers Complaint Team is kindly asking you to provide an explanation for your decision. 

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

Pay me my rightful $53!

Hello AskGamblers Team,
I would like to update my complaint because the situation has become even more concerning.
I still have not received the remaining $53 payment that was due to me.
On top of this, they are now threatening to terminate my partnership instead of resolving the outstanding payment issue. This feels extremely unfair and unprofessional. I have been cooperating, providing all requested information, and patiently waiting, yet the problem remains unresolved.
It is unacceptable that instead of paying the money that I have legitimately earned, they are trying to intimidate me by mentioning termination of the partnership.
I kindly ask AskGamblers to continue mediating this case and help ensure that:
The outstanding $53 is paid immediately
The affiliate program stops using termination threats as a way to avoid payment
Thank you for your help and support.



PAY ME WHAT I'M DESERVING AND DON'T THREATEN ME WITH TERMINATING THE PARTNERSHIP. It's not an excuse to terminate. Pay me my wages anyway. It's your duty.

Dear Ask Gamlers. They just wrote that if I write my complaint here again. Then they will immediately terminate our cooperation. This is a threat.

Dear AskGamblers team,
We have carefully reviewed this case and would like to clarify the situation.
The partner was informed about the payout conditions applicable to his account and GEO, including the minimum withdrawal requirements.
As a goodwill gesture, we agreed to process an exceptional payout below the standard minimum threshold. This was a one-time exception, and the partner acknowledged this arrangement.
However, before the payout was executed, the partner’s account balance became negative due to player activity, which is fully reflected in the system statistics and is consistent with the affiliate commission model .
As a result, there was no payable balance at the time of the requested withdrawal.
Please refer to the attached account report for this partner.
We would also like to highlight that our team maintained professional and supportive communication throughout, despite receiving multiple abusive and inappropriate messages from the partner.
Based on the above, we consider this complaint to be unfounded.
Best regards,
888STARZ Partners Team

Dear AskGamblers,

I am once again sending proof that, according to the agreement and the system as well, the minimum payout is $30. This is what we agreed on last August.
I am also sending proof again that they promised to pay the $53, but this has not happened. This is not a promise anyway, but a payment that rightfully belongs to me.

Another issue is that they are threatening to terminate my partnership if I do not remove my complaint. They want my complaint to disappear, otherwise they will ban me — this is their threat. I am now very tired of having to fight for my own money that I have worked for.

Regarding player activity: for the past 3 weeks, since they have not paid me, I have removed my advertisements from everywhere so that new players cannot register. That is why there has been no activity for about 1 month. However, my existing players are still depositing almost every day.

Another point: the screenshots show proof that I have received payments of around $30 on multiple occasions.

My current balance is $43, so will this not be paid out tomorrow either? Payments are made every Tuesday. They do not want to pay this either, even though they paid $37 last week. They are treating me like a fool. I am really fed up with this.

I have also spoken with several other people, and they do not have any rule requiring a minimum payout of $100. They are only trying to do this to me, and I find this treatment unacceptable.

Regarding the inappropriate language, I would like to say that Google Translate does not always translate the way I intend, as I do not speak or write English. I apologize for any inappropriate words; it was not intentional.

It is also obvious that their problem is that my players win more often than they lose. However, this is not my fault, as I cannot influence the slot machines.

Dear STARZ Partners,

The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the affiliate. Please make sure to state all the relevant terms that you believe have been breached by the affiliate, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly. Note that there is no file attached to your previous post.

Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties.

Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved.

Thanks in advance for your cooperation.

I didn't break any rules.

Dear @Rodika99880,

Please keep in mind that using offensive language or any other form of activity that could be classified as verbal aggression is considered a severe violation of the AGCCS Terms and Guidelines.

The AskGamblers has zero tolerance towards the use of foul language, either towards the Affiliate Program or in public statements posted to the complaint thread.

Due to the above, your complaint has been rejected and your account has been permanently banned on using any of the services offered by AskGamblers.

Thanks for your cooperation.

Dear @Rodika99880,

Please keep in mind that using offensive language or any other form of activity that could be classified as verbal aggression is considered a severe violation of the AGCCS Terms and Guidelines.

The AskGamblers has zero tolerance towards the use of foul language, either towards the Affiliate Program or in public statements posted to the complaint thread.

Due to the above, your complaint has been rejected and your account has been permanently banned on using any of the services offered by AskGamblers.

Thanks for your cooperation.